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I’ve used this router for over a year with no problems. The 2.4 vanished but 5G was still good. I reset the router. All networks showed back up but now they all connect but no internet. I don’t see a modem so I’m assuming the router is both. The router was installed by the internet provider. I did add an extender about 9 months ago. Any suggestions?
Tech is here and apparently when I reset the router the Wi-Fi needed to be “released”. He said you have to login through the Wi-Fi but that was definitely above my understanding, surprise. Thank you for your help and patience with my lack of hardware and network knowledge
Or maybe not. I can’t post the picture format from my phone. Internet comes into the router from a junction box. 2 more blue phone cables into LAN 2 and 3. An Ethernet cable in LAN 4
Ok. Our previous provider was AT&T and the internet is connected to a box on a wall in the garage which has a cable going through a wall to a box on the side and f the house
@mtwilleford wrote: Ok. Our previous provider was AT&T and the internet is connected to a box on a wall in the garage which has a cable going through a wall to a box on the side and f the house
Two boxes there. Any labels on them, especially the one in the house, that tells you the make and model?
There's lost of boxes out there, but usually only three types of Internet connection: DSL, cable and fibre. They all have different boxes.
How fast is the Internet you pay for? That's another clue. <70 Mbps is likely to be DSL, cable could be 100 - 400 Mbps, while anything near 1000 Mbps is going to be fibre with an Optical Network Terminator (ONT).
@mtwilleford wrote: It’s an att fiber wireless router
Again, that does not tell us what make and model it is, which means that we don't know what functions it provides.
But if it is a "wireless router" you should not really need the R6230, which is another wireless router. It can actually cause problems because you are putting one router after another router.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
It may be possible to put the AT&T modem/router into modem only (bridge) mode and then to use the second device as the router. Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:
I switched from att to entouch because it’s free through our HOA but att had a router and modem set up in addition to the wall box. Unfortunately the box has no model number I can see. It’s mounted to the wall. I searched and found a picture similar to my device. I will keep looking. I appreciate your help
Tech is here and apparently when I reset the router the Wi-Fi needed to be “released”. He said you have to login through the Wi-Fi but that was definitely above my understanding, surprise. Thank you for your help and patience with my lack of hardware and network knowledge
