NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

oheli1's avatar
oheli1
Aspirant
Nov 10, 2018
Solved

GS724TP Web-GUI don't display UNITS

Hello,

 

I'am a bit frustrated cause I didn't succeed in configuring the switch for a small office.

The web-GUI seems to be buggy. It is not possible to tag/untag the ports/lags because it isnt't displayed at all. There is no graphical picture to select my choice.

I tried chrome/firefox/opera/safari.

The firmware is uptodate.

I also tried to do it through the hidden cli/mcli, but it was finally a waste of time.

Hours of useless google-searching ....

 

Can someone help me?

Best regards

 

  • oheli1's avatar
    oheli1
    Nov 21, 2018

    Hi schumaku

     

    thanks a lot for your support.

    Finally it works with IE11 and "compatibility mode". 

    It is not realy smooth and time efficient but it works for most menues.

    Only the lag-membership couldn't be activated, so I was not able to double the two ports vor 2GB to the NAS. I  very often the menues freeze and you have to reload the page, but patience will be rewarded.

    Best regards; Eli

     

     

9 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    The GS724TP is an elderly 10+ years old switch model. Or do we talk of the GS724TPv2? What firmware version?

     

    Yes, I've seen some similar reports here in the community, this might be indeed a Web UI incompatibility with modern browsers. Or in a few case a problem with some Internet "security" software corrupting JavaScript. IE might be workable. With some more information (what you see or what you can't see - compare https://kb.netgear.com/29997/How-to-create-Layer-2-VLANs-on-NETGEAR-ProSAFE-Switches ) somebody from Netgear might be able to follow up and make engineering check the problem, and fix it. 

    • oheli1's avatar
      oheli1
      Aspirant

      Hello schumaku,

       

      thank you for answering: yes, it's about the old one.

      I already tried Firefox Version20, but no success.

      I will try on old IE :-)

      Does anyone know how to do via mcli or isn't this possible at all?

      (I already got a promt and changed the password through telnet.)

       

      Best regards

      oheli

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        bradleyv LaurentMa please ensure engineering is updating the still supported switches Web UI to be workable on modern browsers. To many customer sites have no more Windows, so no more Internet Explorer.

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      IE11 does work for most - probably in a compatibility mode. However, suggesting to install browsers from the junk departement can't be an option in late 2018 JohnC_V

      • oheli1's avatar
        oheli1
        Aspirant

        Hi schumaku

         

        thanks a lot for your support.

        Finally it works with IE11 and "compatibility mode". 

        It is not realy smooth and time efficient but it works for most menues.

        Only the lag-membership couldn't be activated, so I was not able to double the two ports vor 2GB to the NAS. I  very often the menues freeze and you have to reload the page, but patience will be rewarded.

        Best regards; Eli

         

         

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More