A6210 WiFi Adapter not working
Sorry but this is going to be very, very long! Possibly you can get this to the APPROPRIATE people to resolve this problem!
Okay, I may not be a IT specialist or some High Tech Nerd BUT in my humble opinion the/ this problem HAS to be with the NG software!! I have/ had most of the problems listed here! I'm running the latest and newest Anniversary Update on Win 10! As of 11/15/16 I am 100% current with Windows!
I tried loading from the supplied CD rom. NO GENIE! I could see it go through all the steps to load it, watched it "APPEAR" to open, then disappear! If I do a file explorer I find the NetGear file/ folder under Programs Files(86) and see the installed program, numerous files so I "assume" it loaded the program but couldn't find the device. In it, it shows [RT3070] DeviceID_1=USB\VID_0846&PID_9053
I then went and found/ opened the NetGearInstallLog.txtScrolling through it I keep seeing this in the install log report;
RetrieveHWID(): USB\VID_0846&PID_9050 hardware information is not retrieved.
RetrieveHWID() finished.
Device not found.
CheckDeviceExist() finished
RemoveInfFiles(): started. szParam=USB\VID_0846&PID_9050
Install completed successfully at 10-25-2016 15:00:39.
Now is this telling me in one instance the device is/ should be PID_9050 and is 9053 or vice versa? Are they the same or is the program looking for a 9050 and sees 9053 or vice versa and doesn't complete the install??
Now I DO NOT have a USB 3.0 only 2.0 BUT the package says it should still work! I uninstalled and reinstalled the program from the CD several times to NO avail! I went to NetGears web site and downloaded the most current install for the A6210. NO DIFFERENCE!! No Net Genie!! Again installing it, uninstalling it several times also!! After the botched install and hitting the cancel button, ironically, I noticed the blue light on the A6210 came on and I had internet access!
I then went to Device Manager and under Network Adapters it showed 802.11acWireless LAN card! Now for the strange part?
Under Properties for the card it showed Driver Provider MediaTek, driver date 4/21/15, driver version 5.1.22.0
Where or how did MediaTek get onboard??? Did Win 10 just assign a driver because of the botched install from NetGear??
If I remove the A6210 device and go back to my A6200 device and install it EVERYTHING is there, Net Genie AND IT FINDS THE DEVICE AND INSTALLS THE DRIVERS FOR IT!! Did whomever wrote/ compiled the install program for the A6210 not update it to find a 9053 for the A6210 instead of a 9050 or what??? Why all of sudden, after the Anniversary update, does the install program want to see a different adapter? Hence it worked before the Anniversary update but afterwards it does not!
I'm not sure if this will be posted as a reply to you or the discussion group or if some NetGear moderator will see it and forward it to one of the programers. It's only my HUMBLE opinion that this is a "SOFTWARE" problem NOT the adapter itself! My adapter IS working!! Using the MediaTek drivers I'm getting BLINDING download speeds!!
At this point in time the USB Adapter IS working. I and it appears several others as well DO NOT have Net Genie available to monitor the status of the adapter!!
Adapter 1, program 0, goose egg, nada, zippo!
The next section is from a poster named koidave:
Ok, I seem to have solved for my machine and wanted to see if it helped others on here with this adapter.
1. Run the file: A6210_v1.0.0.35 and as usual wait for the 'Plug in your adapter' message.
2. When you get the 'Adapter not detected', click Cancel
3. Leave the adapter plugged in, do not remove it and go to Device Manager.
4. Under Network adapters you will see: 802.11ac Wireless LAN Card
5. Double click on this and goto the Driver Tab.
6. Click on 'Update Driver'
7. Now choose 'Browse My computer for Driver Software'
8. Now click, 'Let me choose from a list of device drivers on my computer'
9. Choose Netgear A6210 Wifi usb 3.0 adapter and click Next. The driver will be installed
10. Close down device manager.
11. Go to your wifi / internet iceon in the bottom right of your screen. If you are wired, change this to wireless and then connect to your network.
12. The adapter should now be working
13. I then went to here: http://www.netgear.co.uk/home/discover/apps/genie.aspx?cid=wmt_netgear_organic and downloaded the genie software independently of the A6210 software and installed it.
14. It actually worked and now runs ok under Windows 10 with anniversary. Its a pain, I know, but until Netgear sort themsleves out it works, and to be honest the adapter itself is very good and when connected to my virgin Superhub 2 I'm getting 140mbs download. compared to 10 over my very old powerline adapters.
Hope this helps someone.
Thanks
The next is mine again: my reply to koidave
Try this BEFORE taking it back! This has worked for others and myself, so this is to say it is verified! This is from someone who for lack of better words has been collaborating with me to help people such as yourself! "DO THIS STEP BY STEP IN ORDER"!! In all but a very few cases it's worked!!
The next section is from a poster named koidave:
Evidently Netgear still hasn't resolved the problem 100% as of yet!! I thought by now they would have pushed a "Update Now" sort of update? This is a PR nightmare!!
Not to sound snotty, but what update?? Did you yourself search for an update or did Genie tell you there was an update?? My problem started with an brand new/ out of box experience. Did you follow ALL the instructions. To properly install adapter software, please remove drivers that were previously installed. Netgear reccommends this!!
To uninstall, go to Start > Programs > NETGEAR A6210 > Uninstall NETGEAR A6210.
You're the 1st person in about a month that's had a problem. Netgear sent me a trial version that appears(?) to be what is available online! That worked "FLAWLESSLY"!
If all else fails and you did or will uninstall "ALL" instances of A6210 BEFORE reinstalling it and still encounter problems, go to the post directly above. I'll post it so that when you read my reply it's right there! I KNOW it works as both koidave and myself have verified it. We BOTH had the same problem as you and his post WORKS!! In all but a very, very few "it has worked"!!
This is from someone who for lack of better words has been collaborating with me to help people such as yourself! "DO THIS STEP BY STEP IN ORDER"!! In all but a very few cases it's worked!!
The next section is from a poster named koidave:
