Can not access the admin page any more after Update to 6.9.3

[Hossa]

Hello,

I updated my RN104 to the latest firmware (6.9.3) and sadly since then I am not able to access the admin page! 😞

All shares are working fine and the system is running.

But now I have to add some additional users...and can't!

Stupidly I have SSH not enabled.

Is there any other way to gain control or do I really have to RESET the whole system?

Please help!

Cheers

Hossa

[mdgm-ntgr · Accepted solution]

If you're comfortable with SSH and have that enabled you can try

# cd /apps/.freeapps
# rm -r wordpress/

[Marc_V]

Hi @Hossa

Have you tried clearing cache of your browser or using incognito mode?

You can also connect the NAS on the internet and do a reboot and wait for few minutes for the fix to be applied.

Hope this helps!

Regards

[Hossa]

Hello Marc_V,

thanks for your quick reply!

Clearing the cache or incognito mode did not fix the problem!

The NAS is in company environment; we must not give internet access to this NAS.

Is there any other way to get the fix?

Regards

Hossa

[mdgm-ntgr · Accepted solution]

If you're comfortable with SSH and have that enabled you can try

# cd /apps/.freeapps
# rm -r wordpress/

[Hossa]

Hey mdgm,

thanks for the tip!

SSH is disabled ! :-((

[Marc_V]

Hi Hossa

It needs to be connected to the Internet in order for the fix to be applied or as what @mdgm suggested you can do the command with SSH.

Here is how SSH can be enabled and here.

Addition, you can activate SSH by clicking the NAS icon on RAIDar for 6 times.

Regards

[Hossa]

Hi Marc_V,

even if I could get it connected to the internet, IP config is also static....

Is there any way to go back to DHCP without wiping all the data ?

[Marc_V]

Hi @Hossa

If you have access you can change back to DHCP under the Network Settings of your NAS. or if you don't you can access the Boot menu of your NAS and do an OS Reinstall. OS Reinstall reverts back the settings on the NAS like the admin password and network settings. Your data will be safe with the following procedures.

Here's how to do Configuring Network or Accessing Boot Menu

Regards

[Hossa]

As I can not access the admin page, I can not change the Network Settings or enable SSH.

So I will try an OS Reinstall via Boot Menu!

Hope than I can get it to connect to the internet....

[Hossa]

Hey @mdgm-ntgr,

thank you very much! With your tipp, I got SSH enabled.

Used the commands you gave me to remove wordpress....

AAAND.....I can access the admin page again!

GREAT QUICK SUPER SUPPORT!!#

Thank you guys so much!

Keep up the great work!

Cheers

Hossa

[johnhome]

i seem to be having same problem  HELP  im new to all this with nas i have done all the firmware updates to 6.9.3 and now cant get into the admin page i have been reading some of the posts and have turnd off add blockers deleted all history,cookies ect, and have tryed in chrome and firefox ,the server has a static ip , im not a i.t. tec so im lost now   any help please for someone who is not a wiz 

[mdgm-ntgr]

Maybe try an OS Re-install then. See the ReadyNAS & ReadyDATA: Boot Menu

[johnhome]

thank you i have done 3 facotry resets and finaly goto the wizard and in system , once again thank you for your time