Re: Can’t change permissions – “The parameter is incorrect”
Grievous wrote:
In this thread? No. I already stated that if I have more information, I'll post more information. Someone asked a question about the likelihood of it being in 4.2.16 because it's not in the beta, and I simply pointed out that the current public beta does not necessarily have every feature/fix slated to be in the final build.
You (or someone else) can't answer this?
devgav wrote:
Having the same problem. File permissions are a MESS, and seem to take ages to propergate. I'll make a file permission change, and nothing will happen until about an hour later - when I'll suddenly find it's decided to block all users.
Any update on this?
Grievous - an ETA would be nice, even if it's rough - and as asked by several users, what did you do to recreate this issue? If we know how you turned a working system, into a non-working system, then we may be able to work around this. Many thanks.
Re: Can’t change permissions – “The parameter is incorrect”
No, we don't give out every detail of our development and testing procedures.
Guys, look. I said I'd update the thread when I have more information. Getting hostile and jumping down my throat about things isn't going to get anything accomplished. If it keeps up I'll have to lock the thread, I'd rather not. Remember, I'm also an admin.
Re: Can’t change permissions – “The parameter is incorrect”
Grievous wrote:
No, we don't give out every detail of our development and testing procedures.
Guys, look. I said I'd update the thread when I have more information. Getting hostile and jumping down my throat about things isn't going to get anything accomplished. If it keeps up I'll have to lock the thread, I'd rather not. Remember, I'm also an admin.
I think part of the issue is that when nothing is reported back on here, people assume this issue is not being looked at. Even posting on here every other week that you're still working on this would be helpful.
Re: Can’t change permissions – “The parameter is incorrect”
It's simple, I'd rather post "I'll let you guys know in this thread when we have more information" than posting "nothing new yet" on a daily or weekly basis. Also, just because I haven't replied to each post on an individual basis, doesn't mean that I haven't been keeping up with posts in this thread, as I get an email every time someone replies, and I check the thread to see what it's about.
Re: Can’t change permissions – “The parameter is incorrect”
Hi Grievous,
We understand what your are saying. I worked with some US and UK netgear engineers and i hope i found a workaround. Now the UK engineer told me. Make new shares and set BASIC permissions and copy the folders over. Your NTFS permissions want be restricted but users can read/write/modify in it. THis is for the customer acceptable. MY customer is currently saying : Ok no problem, if the workaround is to make new shares and put basic permissions on in font vieuw and all users can access data. Then that's the workaournd.
Now that's what we are missing here. You are telling us that you will let us know when something will change. Now what do you think what we can say our customer who we promoted readynas? " Look customer, the readynas is a neat thing, but it has a bug. When we ask the developers of netgear they say; we know it's a issue but we haven't more information". It's all about communicating with us. We promoted netgear with several customers because it's really neat stuff. But this is not the way how to communicatie with us. Remember, people paid for functionality that doesn't work and we don't know if you addressing this issue.
We don't need all the details, but give us information so we can share it with customers so they know somebody is working on it. This customer now is really thinking about returning the readynas as i can't give him the information he wants. He's okay with the workaround but when is there a final resolution?
Re: Can’t change permissions – “The parameter is incorrect”
I understand that, but if I don't have anything to communicate to you, you still don't have anything to tell the customer. Make sense? I could go to the extreme of posting every 5 minutes saying "We're still working on it but it's not done yet" but that doesn't accomplish anything either. If I don't have anything to tell you, I can't post anything. As I've said, when I have information I will post it, asking me to post info I don't have will not get either of us anywhere.
Re: Can’t change permissions – “The parameter is incorrect”
I guess the main theme here is that none of us want this issue to slip through the cracks. Speaking from my own perspective, this is the first time I have had to work with Netgear on an issue (our first ReadyNAS) and I don't have a high degree of trust built up yet that you guys will actually follow this through to resolution. The previous vendors we worked with (QNAP and Promise) also kept saying "we know it's a bug and we are working on it" for the quirky issues they had but I never saw resolution there after months of waiting (although they were pretty quick with a workaround in most cases) and eventually made the switch to Netgear. Now I am getting the same responses from Netgear. Do you have a bugzilla type site available so we can at least see that the bug is on the to-do list?
I really do not aim to offend you, Grievous, but I assume you are not the one actually fixing the problem. I assume you have relayed it to the developers and they are working on the issue, along with their many other feature requests, enhancements, bugs, etc. Sorry, but just taking your word for it doesn't do much for me (again, nothing personal).
Re: Can’t change permissions – “The parameter is incorrect”
No, we do not have a public bugzilla type database. As far as who is working on it, more accurately would be "I'm not the only one working on the problem". Like I've said before, this isn't something that can be taken care of quickly and even after we've got a fix in place we still need to make sure it doesn't break something else.
Re: Can’t change permissions – “The parameter is incorrect”
Ok, with the t-33 beta, we're only able to reproduce it with folders created prior to updating to t-33. Clearing the permissions on one of those folders and then re-creating them should work
Re: Can’t change permissions – “The parameter is incorrect”
Grievous wrote:
Ok, with the t-33 beta, we're only able to reproduce it with folders created prior to updating to t-33. Clearing the permissions on one of those folders and then re-creating them should work
Thank you for the update Grievous. I applied t-33 to a brand new 6310-200 and I still receive the error message. PLEASE help - I have a $25k project on hold because of this.
Re: Can’t change permissions – “The parameter is incorrect”
readynas_devotee wrote:
Grievous wrote:
Ok, with the t-33 beta, we're only able to reproduce it with folders created prior to updating to t-33. Clearing the permissions on one of those folders and then re-creating them should work
Thank you for the update Grievous. I applied t-33 to a brand new 6310-200 and I still receive the error message. PLEASE help - I have a $25k project on hold because of this.
Cheers. 🙂
But is it happening with a NEW folder, or a folder that existed prior to updating to t-33?
Re: Can’t change permissions – “The parameter is incorrect”
Going to give T-33 a shot I think.
While I'm waiting for about 6TB to copy I thought I'd mention that I noticed I'm getting errors from our XenServer backup script (which is mounting via CIFS for reasons unknown :? ) that are reporting:
Error code: SR_BACKEND_FAILURE_44 Error parameters: , There is insufficient space,
This is strictly for new subfolders in a share that's been working fine until I upgraded to 4.2.15. Old directories are continuing to work perfectly. At the point the errors are thrown the script is attempting to export a snapshot to the ReadyNAS which has 2.75TB of free space available.
I doubt that's new info for you guys but it's marginally more illuminating than the errors Windows produce at least. I'll give it a go via NFS to once this backup run is finished.
Re: Can’t change permissions – “The parameter is incorrect”
We also have this problem, and worse! Running a ReadyNAS Pro (RAIDiator 4.2.15 ) with all users documents on it; Offline-files of My Documents-folder. Server 2003 R2 AD-domain with mix of XP and Win7 clients. Server 2003, Server 2003 R2, Server 2008 and Server 2008 R2 is available as member-servers.
All of a sudden users are locked out of randomly selected folders with "Access denied". Not necesarilly all folder, but some. When we try to fix this the error "Parameter is incorrect" occures, what ever we try to do on that users folder. At the same time the other 40+ users are working fine, so it's not likely to be an error in the root-folder.
C:\USERS shared as "\\READYNAS\Users" in AD domain mode. All users folders directly under this folder and "My Document" redirected to "\\READYNAS\USERS\%USERNAME%"
We have ACL like this; USERS-folder (standard set by RAIDiator i think); administrator - Full control - This folder, subfolders and fles Users (READYNAS\Users) - Special - This folder only nogroup (UNIX Group\nogroup) - Special - This folder only Everyone - Special - This folder only CREATOR OWNER - Special - Subfolder and files only CREATOR GROUP - Special - Subfolder and files only Everyone - Special - Subfolder and files only
On Sub-folders, named %USERNAME% (firtstname.lastname) we have; Domain Admins - Full control - This folder, subfolders and fles %USERNAME% - Full control - This folder, subfolders and fles Everyone - None - This folder, subfolders and fles CREATOR OWNER - Special - Subfolder and files only CREATOR GROUP - Special - Subfolder and files only administrator - Special - This folder only
BUT we have set ONLY Domain Admins and %USERNAME%, nothing else!
In some cases other users and groups appear in the ACL's without we adding them! For exampel I have a "35926 (Unix Group\35926)" added in some users folders ACL's, and that is not anything I put in there! not even the user... Also "root (Unix User\root)" is set in some ACL's.
In some folder the "Domain Users" group appear, but I dont see a pattern that it is this group that are the error (sorry). Some folders work fin despite having it in ACL, still there is some folders that stop working and dont have it in ACL.
ReadyNAS messes with ACL's, that's for sure. Problem is that it changes! If we set correct permissions and it works, we cannot trust it to work "forever".
As I type this I got two users that cannot create folders anywhere in their "My Documents" but can read them all fine. One other user has one folder (of many) that is unaccessible with error "Access denied". ...and I cannot do ANYTHING to fix it!
I as an domain admin get "parameter incorrect" when trying to change ACL or take ownership, "access denied" when trying to copy mentioned folder above.
FRUSTRATING!
/Per Dahlström, IT-consultant and Netgear Partner MCSE with 20 years of experience of Windows Servers (NT3.5 - to date)
Re: Can’t change permissions – “The parameter is incorrect”
perdahlstrom, that is not the same issue that we've been discussing in this thread. I would highly advise creating your own thread for this so we can keep it separate and avoid any confusion.
Re: Can’t change permissions – “The parameter is incorrect”
Grievous:
Are you consistently not seeing the problem on new shares on T33? I saw that post from that user who said he upgraded to T33, did a bunch of resets, and created new folders, and still ran into the issue. If you could provide a step by step for what you did coming from .15 firmware that exhibited the issue to get to T33 and not lose pre-existing shares, I'd appreciate it. I want to get to the new firmware, and know exactly what security mode I should be in, where to create a new share, what permissions to assign to the new share, what permissions to assign to the folders I want to copy (if any) etc.
Has the ISCSI implemtation in T33 been broken? That's my only concern with going to the beta. I don't use any plugins or addons, but I do use the device as an iSCSI target (without CHAP) to a XenServer host.
Thanks for your help, and I appreciate your interaction with this thread--even when you're in the unfortunate position of having to relay no news. Been there. Sucks.
Re: Can’t change permissions – “The parameter is incorrect”
Even prior to t-33(meaning 4.2.15) there was only 1 windows system we were able to reproduce this with, and it no longer does it in t-33 with shares and folders created after updating. Unfortunately I've only received feedback from 1 person so far, who factory defaulted the system before we could get logs or anything from it.
Re: Can’t change permissions – “The parameter is incorrect”
Grievous wrote:
Even prior to t-33(meaning 4.2.15) there was only 1 windows system we were able to reproduce this with, and it no longer does it in t-33 with shares and folders created after updating. Unfortunately I've only received feedback from 1 person so far, who factory defaulted the system before we could get logs or anything from it.
What's different in that 1 windows system vs. the other working windows systems?
I'm leery about putting a beta firmware on a production NAS, but if it provides useful information to resolve the problem, then I'll see what I can do. What information are you needing before/after the update?
Re: Can’t change permissions – “The parameter is incorrect”
Conn wrote:
Grievous wrote:
Even prior to t-33(meaning 4.2.15) there was only 1 windows system we were able to reproduce this with, and it no longer does it in t-33 with shares and folders created after updating. Unfortunately I've only received feedback from 1 person so far, who factory defaulted the system before we could get logs or anything from it.
What's different in that 1 windows system vs. the other working windows systems?
Absolutely nothing, that's the problem. We're talking about windows servers that get re-formatted regularly, and these particular systems had windows installed, dcpromo run and the same domain configurations used(other than the domain names), and then windows update, with zero changes to things like domain policy. This is also why there's a handful of people with this issue and not thousands.
One thing to keep in mind with 4.2.16 t-33, is that you cannot downgrade back to 4.2.15.
Re: Can’t change permissions – “The parameter is incorrect”
Grievous wrote:
Absolutely nothing, that's the problem. We're talking about windows servers that get re-formatted regularly, and these particular systems had windows installed, dcpromo run and the same domain configurations used(other than the domain names), and then windows update, with zero changes to things like domain policy. This is also why there's a handful of people with this issue and not thousands.
Well I feel special now.
Grievous wrote:
One thing to keep in mind with 4.2.16 t-33, is that you cannot downgrade back to 4.2.15.
Thanks for the heads up. I won't be doing the update if I can't roll back in case something else messes up.
Re: Can’t change permissions – “The parameter is incorrect”
I'm in the same boat. We have 50 servers backing up to this device so I can't put the integrity of it in jeopordy with beta firmware. It runs well, minus this permissions issue. Luckily, our backups run as the same user account each time so the data does not need multiple sets of permissions. We only have a couple of shares with that requirement and they do not justify putting the rest of the system at risk.
Unfortunately I will be waiting until an official release (or until I can get my hands on another ReadyNAS that I can test with).
I will say though that the "handful of people with this issue and not thousands" might be misleading. That assumes that the thousands of people are using these devices with multiple permissions set on multiple shares. I would venture to guess that most users are probably using much simpler permission structures.
Re: Can’t change permissions – “The parameter is incorrect”
jyarborough wrote:
I'm in the same boat. We have 50 servers backing up to this device so I can't put the integrity of it in jeopordy with beta firmware. It runs well, minus this permissions issue. Luckily, our backups run as the same user account each time so the data does not need multiple sets of permissions. We only have a couple of shares with that requirement and they do not justify putting the rest of the system at risk.
Unfortunately I will be waiting until an official release (or until I can get my hands on another ReadyNAS that I can test with).
I will say though that the "handful of people with this issue and not thousands" might be misleading. That assumes that the thousands of people are using these devices with multiple permissions set on multiple shares. I would venture to guess that most users are probably using much simpler permission structures.
Yes, most users indeed have a simpler permission structure. That said, you're not necessarily factoring in the number of times questions about complex permission structures have come up, with how many ReadyNAS systems there are out in "the wild". But that's not a concern at the moment.
That said, if it was so easy to reproduce, it wouldn't have been so complicated for us to get a box that could reproduce it(which would be 1, out of many), and every windows box we have would be able to do it.
If this is just going to go back to bickering, I'm just going to lock the thread again. I unlocked it because I had more information, and left it unlocked so we could discuss the matter. Not so people could make guesses about how many people there are with a similar configuration. You either get "Grievous, that guy who wants to resolve the issue" or "Grievous, the forum admin who isn't here to argue", not both.
Re: Can’t change permissions – “The parameter is incorrect”
Sorry, didn't mean any disrespect. Was just thinking out loud. I definitely appreciate the work being done and if there is anything I can do to provide information from our environment I would be more than happy to do so. I really like that guy who wants to resolve the issue 🙂
Re: Can’t change permissions – “The parameter is incorrect”
The only workaround I have found, which works for our situation but may not for yours, is to go in through the share properties in the web GUI and reset the permissions in the advanced tab. We have a pretty simple setup and do not have individuals accessing our devices, just service accounts for backup or administrators to manage them. I've found that if we create a group called admins and assign all of our admin and service accounts to it, and then reset the permissions on the share where the admins group has read/write/owner on the share, things work for us. I have no idea how it would work if we had complex permission strucutres.
From what I can tell, each file/subfolder that gets created in the share gets set to block inheritance and the only user with permission to change it is the user that created it. If we try to modify the permissions on the file/subfolder by using Windows Explorer we get the error mentioned at the beginning of this thread. We do seem to be able to modify the permissions on the share folder itself from Windows Explorer, but it doesn't actually seem to apply to the files/subfolders.
