Can't connect to ready via windows explorer any more

[seamusvibe]

I have read many threads about this subject and have tried everything mentioned with no success. 

I rearanged my office and unplugged everything while moving. I plugged everything back in and everything mostly works.

I can access my ReadyNAS in several ways, but I can't access it in windows explorer by name or IP anymore.

I can access the nas in chrome by going to http://192.168.1.23/admin/ I can't access it in explorer by going to \\192.168.1.23\share

I am able to ping the nas using both the name and the ip. 

SMB permissions are set up for everyone to have read/write

I use a program called SyncBack Free to backup some directories on my computer to my nas. This worked until yesterday. now it can't access the nas via IP.

Here are some screenshots of the issue and some info.

http://imgur.com/a/DW4ic

Let me know if I can suplly any additional information.

Thanks!

[JennC · Accepted solution]

Hello seamusvibe,

How about just \\ followed by the NAS IP? Have you also tried disabling and re-enabling SMB in the admin page of the NAS? And on another computer?

Welcome to the community!

Regards,

[StephenB]

Does the PC still have the network set to "home", "private" or "work"?

Did the IP address of the NAS change?

[seamusvibe]

My pc has it's network set to private. I don't hink that has changed

Yes, the IP did change. It was 192.168.1.5 before, now it's 192.168.1.23.

[JennC · Accepted solution]

Hello seamusvibe,

How about just \\ followed by the NAS IP? Have you also tried disabling and re-enabling SMB in the admin page of the NAS? And on another computer?

Welcome to the community!

Regards,

[seamusvibe]

trying \\192.168.1.23 is one of the error image I linked above.

I just tried disabling SMB and reenabling it. Same thing. 

Here is a few images. One where SMB is disabled, One where I added it back and you can see the ready nas listed under network locations, and another where it says network path not found when I click on it.

http://imgur.com/a/jI0gB

I get the same error on my laptop. I see it listed under network locations, but I get network path not found when I click on it.

[JennC]

Hello seamusvibe,

Can't open the link. Have you checked the SMB under admin page > Settings?

Can you access the file from the admin page?

Regar

[seamusvibe]

I'm not sure what I tried that fixed it. Maybe after disabling then reenabling SMB it took a while for it to work. It didn't work right after it was enabled.

Everything seems to be working fine now.

Thanks for everyones help

[seamusvibe]

I lost power and my NAS picked up a new IP and now I'm having this problem again. This is so frustrating. I have tried everything I had tried previously, but I am once again unable to connect.

[StephenB]

The NAS should preserve all the original settings, the usual issue here is that the windows credentials that use IP address are of course no longer valid.

I suggest reserving the NAS IP address in the router (if the router has that feature).  You might also consider a UPS for the NAS.

Can you map the NAS data volume to a drive letter?  For example open cmd and enter

net use * /delete

net use t: \\nasipaddress\data /user:admin nasadminpassword

[seamusvibe]

I was able to set up the drive and access it after using the net use commend. I was then able to go directly to the ip adress.

I am going to look into making it static so I don't have to deal with this again.

Thanks for your help

[StephenB]

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@seamusvibe wrote:

 I am going to look into making it static so I don't have to deal with this again.

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If you are in a small office setting, you can ask if the network admin can reserve your IP address.  Then they will always give you the same one.

That's a bit safer than using a static address.