Cannot access web ui on RN102

[Vasku]

After uninstalling surveillance app lost access to web UI.
Tried via IE and Firefox.
Rebooted several times.
Everything else seems to work fine: access to data, media streaming, Plex app, FTP.

No SSH access. Tried with WinSC556 and Putty but no luck.

Need help to get my admin UI back without losing my 3TB data.

Regards.
Vasku

[Danthem]

Hi Vasku,

Please boot your device in to tech support mode as instructed here: http://kb.netgear.com/app/answers/detail/a_id/22892

Send me a pm once this is done, please note that data will be unavailable while device is in tech support mode. I'll be able to pick it up and fix your issue in around 30~40 minutes.

[Danthem]

Solved

[Vasku]

Great. Solved in less than half hour.
Now lets wait for FW update fix.
Thanks.
Vasku

[AstraJens]

Thank u very much !!! my device fixed

[Danthem]

Astrajens' device fixed.