NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Stievo9997's avatar
Stievo9997
Aspirant
May 23, 2019

Cant access any data or share.

Hi All,

 

So some time ago i had the following problem: (in short: the readynas remote log & readydlna log filled the 2gb root volumel) and i was perfectly helped when the these where deleted or something by tech support with tech mode enabled on the nas.

https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/Can-t-access-any-data-anymore/m-p/1261694

 

But know i have more or less the same problem, i can log in but the pages wont respond. The disk are known in the nas, but says 0mb left, and no size information about the disk. but on the front of the nas(display) it is correctly displayed.

 

So i think its the same issue again, who can help me, or can tell me how i can delete/clean them myself.

 

Thanks in advance.

 

15 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Even though your NAS is old, if you are the original owner you can use paid support for this (via my.netgear.com).

     

    It is possible to clean it yourself if you know the linux command line.  Do you?

     

    Also, do you have a backup of your data?

    • Stievo9997's avatar
      Stievo9997
      Aspirant

      I am the original owner. I would look at that option.

       

      Yes i saw that is is possible, but i dont know the exact steps. i do have basis knowledge about linux / working with command line / putty.

      If you show a guide of step by step information, i think i can complete it myself.

       

      I dont have any backup, because i thought raid X would be sufficient.

      • Stievo9997's avatar
        Stievo9997
        Aspirant

        update:

        I did a reboot and now when i try to login in to the nas by ip adress.

        the browsers says, system error, please contact support.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More