Crashplan not backing up. JAVA error looking up function 'inotify_init1'

[dereky42]

Hello,

I've been running Crashplan on my ReadyNAS Ultra 4 for awhile now, but since 11/26/2015, it hasn't been backing up my files.

ReadyNAS Ultra 4

RAIDiator 4.2.27

Crashplan 4.5.0 (version 1435726800450)

Java 1.8.0_65 (build 1.8.0_65-b17, headless)

Looking at the error logs, I seem to be having some issues with Java:

Jigglypuff-NAS:/usr/local/crashplan/log# cat engine_error.log
Exception in thread "W16150947_ScanWrkr" java.lang.UnsatisfiedLinkError: Error looking up function 'inotify_init1': /usr/local/bin/java: undefined symbol: inotify_init1
        at com.sun.jna.Function.<init>(Function.java:208)
        at com.sun.jna.NativeLibrary.getFunction(NativeLibrary.java:536)
        at com.sun.jna.NativeLibrary.getFunction(NativeLibrary.java:513)
        at com.sun.jna.NativeLibrary.getFunction(NativeLibrary.java:499)
        at com.sun.jna.Library$Handler.invoke(Library.java:199)
        at com.sun.proxy.$Proxy35.inotify_init1(Unknown Source)
        at com.code42.jna.LinuxPlatform.inotifyInit1(LinuxPlatform.java:292)
        at com.code42.jna.inotify.InotifyManager.start(InotifyManager.java:207)
        at com.code42.jna.inotify.JNAInotifyFileWatcherDriver.<init>(JNAInotifyFileWatcherDriver.java:61)
        at com.code42.backup.path.BackupSetsManager.initFileWatcherDriver(BackupSetsManager.java:417)
        at com.code42.backup.path.BackupSetsManager.startScheduledFileQueue(BackupSetsManager.java:355)
        at com.code42.backup.path.BackupSetsManager.access$1600(BackupSetsManager.java:72)
        at com.code42.backup.path.BackupSetsManager$ScanWorker.delay(BackupSetsManager.java:1148)
        at com.code42.utils.AWorker.run(AWorker.java:157)
        at java.lang.Thread.run(Thread.java:745)

Here's my history file. It looks good until 11/12. Then it looks like Crashplan starts auto-updating around 11/26.

I 11/12/15 03:06AM [Jigglypuff-NAS Backup] Scanning for files completed in 7 minutes: 181,577 files (1.10TB) found
I 11/21/15 08:18AM CrashPlan started, version 4.4.1, GUID 585176262539477253
I 11/21/15 08:18AM Backup scheduled to always run
I 11/21/15 09:04AM CrashPlan started, version 4.4.1, GUID 585176262539477253
I 11/21/15 09:04AM Backup scheduled to always run
I 11/26/15 01:20AM CrashPlan started, version 4.4.1, GUID 585176262539477253
I 11/26/15 01:20AM Backup scheduled to always run
I 11/26/15 01:20AM Downloading a new version of CrashPlan.
I 11/26/15 01:20AM Download of upgrade complete - version 1435726800450.
I 11/26/15 01:20AM Installing upgrade - version 1435726800450
I 11/26/15 01:21AM Upgrade installed - version 1435726800450
I 11/26/15 01:21AM CrashPlan stopped, version 4.4.1, GUID 585176262539477253
I 11/26/15 01:21AM CrashPlan started, version 4.5.0, GUID 585176262539477253
I 11/27/15 09:06AM CrashPlan started, version 4.5.0, GUID 585176262539477253
I 12/05/15 09:32PM CrashPlan started, version 4.5.0, GUID 585176262539477253
I 12/05/15 09:32PM Downloading a new version of CrashPlan.
I 12/05/15 09:32PM Download of upgrade complete - version 1435726800450.
I 12/05/15 09:32PM Installing upgrade - version 1435726800450
I 12/05/15 09:32PM Upgrade installed - version 1435726800450
I 12/05/15 09:32PM CrashPlan stopped, version 4.5.0, GUID 585176262539477253
I 12/05/15 09:33PM CrashPlan started, version 4.5.0, GUID 585176262539477253
I 12/13/15 09:41AM CrashPlan started, version 4.5.0, GUID 585176262539477253
I 12/13/15 08:56PM CrashPlan started, version 4.5.0, GUID 585176262539477253
I 12/13/15 09:09PM [Jigglypuff-NAS Backup] Backup to CrashPlan Central will take priority until complete (up to 24 hours)

I think I have the latest version of Java available from http://www.oracle.com/technetwork/java/embedded/embedded-se/downloads/index.html

Anybody else seen this? Any ideas for fixing?

Thanks,

Derek

[mdgm-ntgr · Accepted solution]

You may wish to have a read through this thread: https://community.netgear.com/t5/Backing-up-to-your-ReadyNAS/Crashplan-JRE-update-needed/m-p/1013370...

To run the Java version required you will need to install either the Dropbox add-on or the (g)libc6 2.13 add-on

[mdgm-ntgr · Accepted solution]

You may wish to have a read through this thread: https://community.netgear.com/t5/Backing-up-to-your-ReadyNAS/Crashplan-JRE-update-needed/m-p/1013370...

To run the Java version required you will need to install either the Dropbox add-on or the (g)libc6 2.13 add-on

[dereky42]

Hi mdgm,

Thanks for the quick response. I read through the thread. Turns out my problem is the same as the other problem. (Crashplan version 4.5.x+ requires glibc 2.9+)

I upgraded to RAIDiator 4.2.28, then installed the free libc6 2.13 add-on provided by WhoCares.

Crashplan looks like it's doing it's thing now. 🙂

Thanks!

Derek