Front View Back up to USB #19159689

[Unicron1983]

ReadyNas Duo V2
RAIDiator 5.3.5
2 x Seagate ST3000DM001-9YN166 2794 GB
1 x WD20 02FAEX-007BA inside a IcyBox

Attempting a USB back up via FrontView.

I have successfully done this before. However now as I get is is failures with...

"Unable to access source path /Media/Pictures."

I only ever access the NAS's file structure via FTP on a Galaxy S3.

I set file permission to read/write for every protocol. Still fails.

Any ideas?

[StephenB]

Can you post the details of how you configured the backup job?

[Unicron1983]

Source: Share Media
Destination: USB-HDD_1

Source: Pictures
Untick Schedule ( only a one off)

That what you need? sorry not exactly sure what you're looking for.

Thanks for the reply.

[StephenB]

Unicron1983 wrote:
Source: Share Media Destination: USB-HDD_1 Source: Pictures Untick Schedule ( only a one off) That what you need? sorry not exactly sure what you're looking for. Thanks for the reply.

I was wondering if you had filled in the "path" fields in either the source or the destination, and if so, how.

Also, have you tried resetting the owners and permissions via the "advanced options" for the two shares.

[Unicron1983]

reset permissions on both. same result.

Cannot any anything to the 'path'. No option to add any text.

[mdgm-ntgr]

Which USB port is the USB drive connected to. Is the IcyBox a USB3 device? Just asking because not all USB3 devices are compatible.

[Unicron1983]

mdgm wrote:
Which USB port is the USB drive connected to. Is the IcyBox a USB3 device? Just asking because not all USB3 devices are compatible.

Yeah its a HDD enclosure. Oddly this Back up process HAS worked in the past. But for some reason it does not now.

Thanks for continuing to help

[mdgm-ntgr]

If you restart the NAS and rerun the Dashboard backup job does it work?

[Unicron1983]

mdgm wrote:
If you restart the NAS and rerun the Dashboard backup job does it work?

I wish it did!

[mdgm-ntgr]

Have you tried powering down, disconnecting the USB disk, powering on, powering down again, reconnecting the USB disk then powering on once more?

[Unicron1983]

mdgm wrote:
Which USB port is the USB drive connected to. Is the IcyBox a USB3 device? Just asking because not all USB3 devices are compatible.

Sorry its one of the ports on the back - tried all 3 ports & same results

[Unicron1983]

mdgm wrote:
Have you tried powering down, disconnecting the USB disk, powering on, powering down again, reconnecting the USB disk then powering on once more?

Sorry what am I powering down/on? the NAS or the IcyBox?

[mdgm-ntgr]

The NAS, I meant. Though powering off the IcyBox as well would be good to do too.

[Unicron1983]

mdgm wrote:
The NAS, I meant. Though powering off the IcyBox as well would be good to do too.

done this twice

[mdgm-ntgr]

You may wish to open a support case (http://www.readynas.com/support) and see if NetGear support has any suggestions. Post your case number.

[Unicron1983]

Unicron1983 wrote:
mdgm wrote: The NAS, I meant. Though powering off the IcyBox as well would be good to do too. done this twice

sorry and still no diffrence

[Unicron1983]

mdgm wrote:
You may wish to open a support case (http://www.readynas.com/support) and see if NetGear support has any suggestions. Post your case number.

Got it case number 19159689

[Unicron1983]

72 hours....no attempt to update. Not good!

[Unicron1983]

Still no update. Has anybody got a contact within there support team I can contact?