I have ReadyNAS NV+ v1 with 4x 1TB disk, RAIDiator 4.1.16. I performed factory reset to delete all data and start from scratch. Now there are few missing things in frontview (see picture). How do I fix it? And is it necessary to fix it?
Have you tried updating the firmware to the latest? Can you send me a screenshot of your NAS Labels (Bottom, back) which includes the SN and other numbers? There might be information that got corrupted when you did a reset.
Frontview is identifying it as an NV+, and the text says 4 disks. But it only showing two disk icons on the bottom of the home page. Firmware is already 4.1.16 (latest), so that isn't relevant.
If you have a scratch disk, try
powering down
remove disks (labeling by slot)
do a fresh factory install with only the scratch disk inserted
If that shows all the disk icons, then a factory reset with your operational disks should resolve the issue.
remove disks - you mean remove 3 disks a leave 1 disk in slot 1 ?
do a fresh factory install - factory reset or OS reinstall? Or both (and what first) ?
Actually I meant remove all four and use a scratch disk.
But if you don't care about the data, then do a factory reset with one disk in place. Then try booting the system with that disk in every slot (just to make sure that the SATA bus is working ok).
Then try another factory reset with all disks in place.
I did factory reset and wipe disks with RAIDar. After that frontview was accessible again, but same as in first post. After restoring setting I got empty frontview again.
This setting was saved about 2 week ago, when everything was OK - i.e. 4 disk icons, temperature readings, NAS in domain.
I did factory reset and wipe disks with RAIDar. After that frontview was accessible again, but same as in first post. After restoring setting I got empty frontview again.
This setting was saved about 2 week ago, when everything was OK - i.e. 4 disk icons, temperature readings, NAS in domain.
One obvious piece of advice is to not restore the settings.
Not sure if the missing two disk icons on the home page are critical to the operation of the NAS or not. You might try downgrading the firmware to 4.1.15 and then upgrading again to 4.1.16 if you see this issue after another reset.
You'd have to it again. How long did you wait after the factory reset before you powered down? Were you able to get through the setup wizard?
I waited until RAIDar said NAS is ready. I did not power down, just executed factory reset and checked RAIDar few hours later. Setup wizard is accessible only after disk wipe.
One obvious piece of advice is to not restore the settings.
Not sure if the missing two disk icons on the home page are critical to the operation of the NAS or not. You might try downgrading the firmware to 4.1.15 and then upgrading again to 4.1.16 if you see this issue after another reset.
Why not restore the settings? I thought this is exactly what is backup for if something goes wrong.
Missing icons are not critical unless it is only symptom. If fails disk in slot 3 or 4 and there will be no warning, that is critical. There is also missing security mode in menu and temperature icon. Maybe that is why fan i going at full speed all the time.
I can wipe disk again, downgrade to older FW (I have 4.1.6) and maybe do another factory reset.
Missing icons are not critical unless it is only symptom. If fails disk in slot 3 or 4 and there will be no warning, that is critical. There is also missing security mode in menu and temperature icon. Maybe that is why fan i going at full speed all the time.
Ok. So that combination does suggest that the firmware might be confused about the hardware.
There could be an issue with the flash (or an failing eeprom) that is leading to this result. Netgear might be able to diagnose that, but I can't. Perhaps reach out (via private message) to @Marc_V or @JohnCM_S and ask if they'd be willing to take a look remotely.
You could also try USB recovery - though that carries some risk.
One question you should ask yourself is how much time you're prepared to invest. Netgear stopped production on your NAS back in 2011, and announced that 4.1.16 would be the final firmware. At some point you will need to simply move on to something newer.
