Invisible Snapshots - Access Denied To Upgrade

[brizzad]

I have a ReadyNAS 102 running 6.9.2 firmware.

I have 1.70TB of Snapshot data that is inaccessible. I cannot browse them in the Web UI.  From browsing/searching these forums, it sounds like a bug - that the snapshots were not upgraded after a previous firmware upgrade?

I attempted the command reccommended in other threads:

• touch /.force_snapshots_upgrade

However I get a Permission Denied as per attached screenshot. What should I be trying next?

[StephenB · Accepted solution]

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wrote:

What should I be trying next?

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You are using SSH logged in as admin.  You need to log in as root (using the NAS admin password).

[StephenB · Accepted solution]

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wrote:

What should I be trying next?

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You are using SSH logged in as admin.  You need to log in as root (using the NAS admin password).

[brizzad]

Well that's embarassing 🙂 

Thanks for pointing out the obvious.  I have logged in as root now and the commands run without issue.

After logging into the Web UI - I see that it is upgrading the snapshots now (attached screenshot).

It has finished upgrading all snapshots - and I can now access them in the UI to delete them.

Thank you so much!