× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Re: Login password reset

TinusB
Follower

Login password reset

Hi guys,

 

Been using the RN2120 for a couple of years now and really like the device. Never had to configure or change everything it just keeps performing fine.

Unfortunately the password for the admin account to login to the webinterface can't be found anywhere and it's not the default password anymore.

When I use the password recovery option the email can't be send because we've changed from internet provider over a year ago and didn't think of changing the settings in the NAS.

 

Is there perhaps a power user login to reset the admin password?

 

Or is the only option to reinstall the OS from the boot menu?

 

Thanks in advance.

 

Best Regards, Martijn

Model: RN2120v2|Readynas 2120v2 1U 4-Bay Diskless
Message 1 of 3

Accepted Solutions
JennC
NETGEAR Employee Retired

Re: Login password reset

Hello TinusB,

 

If you have already tried the password recovery, you may use OS reinstall from the boot menu as the next step. Data is safe in this procedure as long as you follow instructions directly.

 

  • OS reinstall. Reinstalls the firmware from the internal flash to the disks. The OS reinstall boot mode can be useful when the system crashes and corrupts some configuration files. OS reinstall boot mode also resets some settings on your storage system, such as Internet protocol settings and the administrator password, to defaults.

Regards,

View solution in original post

Message 2 of 3

All Replies
JennC
NETGEAR Employee Retired

Re: Login password reset

Hello TinusB,

 

If you have already tried the password recovery, you may use OS reinstall from the boot menu as the next step. Data is safe in this procedure as long as you follow instructions directly.

 

  • OS reinstall. Reinstalls the firmware from the internal flash to the disks. The OS reinstall boot mode can be useful when the system crashes and corrupts some configuration files. OS reinstall boot mode also resets some settings on your storage system, such as Internet protocol settings and the administrator password, to defaults.

Regards,

Message 2 of 3
FramerV
NETGEAR Employee Retired

Re: Login password reset

Hi TinusB,

 

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 1795 views
  • 0 kudos
  • 3 in conversation
Announcements