Management service is offline

[jinxxer]

Hello,

I have only had my readynas for a few months and i came home the other day and I was unable to open my backup folders using my desktop.

I then tried to reboot it using the power button with no success. I then pulled power and reset it. I just got a slow flashing blue light, I let this sit for a day and still nothing. So I downloaded the RAIDAR and i see that the status says Management service is offline. I was able to download my logs and able to browse the drives but my desktop app still says it is offline. 

[mdgm-ntgr · Accepted solution]

Some config files were corrupted. Replaced them and the problem is now fixed.

[mdgm-ntgr]

Can you send in the logs zip file you downloaded using RAIDar (see the Sending Logs link in my sig)?

Welcome to the community!

[jinxxer]

Logs have been sent, thank you for the quick reply

[mdgm-ntgr]

That set of logs is incomplete. Please send in the complete logs zip.

[jinxxer]

I sent the .zip file directly from the Raidar system. I clicked download logs, saved it and sent it to you. I will do the same again

[mdgm-ntgr · Accepted solution]

Some config files were corrupted. Replaced them and the problem is now fixed.