NAS RN104, No reset option in boot menu.

[samsmith01]

Just bought a RN10400 from marketplace.

previous owner obviously removed storage drives.

I inserted my own but get ERR: Used disks, Check Raidar

tried to do reset in boot menu by following ReadyNAS & ReadyDATA: Boot Menu - NETGEAR Support

but can't navigate to boot menu, only option I get is normal boot.

This was never connected to my devices, so can't see in Raidar ofc.

Can anyone guide if I can get it working or is it dead?

Thanks

[StephenB]

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@samsmith01 wrote:

Can anyone guide if I can get it working or is it dead?

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Make sure you are using the factory default procedure on pages 28-29 here:

• https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

Note you can also power down, remove the disks, unformat them in a Windows PC, and then put them back.  The NAS should do a factory uninstall when powered up with unformatted disks.

[samsmith01]

Hi Steve,

Thanks for the response.

I have followed the steps on Page 29

but step 5(Press the Backup button to scroll through boot mode options.)

doesn't work for me. when I press the Backup button, it doesn't cycle through all the options and only option I see is Normal boot.

Am I doing something wrong?

I'll try to clean drives on a windows computer and respond.