This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Start a New Discussion
Hello, i have create a new user account to share a folder with a friend. when he try to log in it gives them this
Any help please?
Solved! Go to Solution.
then maybe check the second link, and confirm permissions for the new user.
View solution in original post
What firmware are you running?
Where is your friend trying to login in from?
Did he enter his login details on this page:
https://readycloud.netgear.com/client/en/welcome.html
i have the latest version. Yes from this url he try.
@h_tsopelas wrote: i have the latest version. Yes from this url he try.
Latest being 6.3.5? Or 6.4.0 beta 3?
Generally its best to give the actual version number (not just say "latest").
Firmware 6.2.5
You see this also when you log in using his user/password?
Yes
Where is your friend trying to log in, he is not on the same LAN is he?
@StephenB wrote: You see this also when you log in using his user/password? @h_tsopelas wrote: Yes
@h_tsopelas wrote: Yes
Ok, Do you see the user from the NAS admin ui when you click on the users button on the cloud page?
Yes i see the user.
From different lan from his home.
Do you have SMB access enabled for any shares?
Also, did you set up permissions in ReadyCloud for that user (http://kb.netgear.com/app/answers/detail/a_id/24930/~/readycloud%3A-allowing-share-access-for-remote...
Yes it is enable for shares.
