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Upgraded from 6.40 to 6.41 on ReadyNAS 102, it was terrible, had the office all me out as everything grinded to a halt! even remotely I thought it was a bit slower... but literally un-useable.
JimG1 interesting, I have had same issue with the splash screen and using it remotely its a real pain, I hadn't known it was the backup causing this, but this now makes sense!
I also found changing the backup to NTFS it did it without errors whilst with fat32 had errors and had to restart a few times.
Sorry mdgm but thats a bogus answer. We've never run any apps on our NAS other than the default Virus protection Netgear built in. Upgrading a minor revision (6.4.0 -> 6.4.1) shouldn't cause an issue like the one being reported here - it sure appears something unintended was introduced in this release. If its the built in Virus protection, then its still a Netgear issue.
I've never been able to figure out exactly what makes the NAS stop responding on the admin console, but it seemed be in this state most morning after a backup. Only power cycling seemed to free it.
Interesting that the drive format may be involved.
We switch to this NAS last year for ease of drive maintenance (swapping out drives in the RAID array) but I have to say, the effort we've put into keeping this thing working and keeping backups reliable has far outstripped the effort of maintaining the drives embedded in our servers.
if its any help, it was a samsung drive... I also noticed even though the drive was new and formated FAT32 it looked like two drives on the admin panel which concerned me a bit, I am not sure why it did this and don't have a reason either.
I was also only running the inbuilt virus, but I have been told this could be the problem from another user... so have turned off for now, although hope the desktop anti-virus will be enough.
I too am having the exact same issues. I upgraded the firmware to 6.4.1 and now it takes several minutes to open or save a simple file. I am also getting read only errors when trying to reopen files.
Sorry mdgm but thats a bogus answer. We've never run any apps on our NAS other than the default Virus protection Netgear built in. Upgrading a minor revision (6.4.0 -> 6.4.1) shouldn't cause an issue like the one being reported here - it sure appears something unintended was introduced in this release. If its the built in Virus protection, then its still a Netgear issue.
Some users have reported that they use the anti-virus service and disabling it has resolved the performance problems for them. There likely was a problem with using anti-virus with at least some of their data already there, but perhaps it may have been exacerbated a little by some changes in 6.4.1 or perhaps not. Indeed, some issues may seem like they are caused by a firmware update but are actually coincidental.
We are trying to gauge whether using anti-virus is common to the users running into this issue or not, and if disabling anti-virus resolves the problem that would suggest that some settings changes using the NETGEAR AV Plus app may help.
Please also note that while downgrading may be a workaround for some for now, it doesn't help with narrowing down the cause of the problems you are facing (which may be different for different users).
I came across this thread just as I was getting ready to downgrade from 6.4.1 to 6.4.0. Same problem as you guys. NAS became unusable from my Win 10 desktop after upgrading to 6.4.1. I can confirm that turning off the virus checker brings it back to life. Hope 6.4.2 is out very soon so that I can turn the virus cjecker back on.
The question we should all have is we're being told, via this public site, to disable the built-in virus protection in order for this release (6.4.1) to even be operable. I don't know if the RN product line has historically been a target of malicous intent, but does this strike anyone else as questionable?
That you everybody for the feed back in helping narrow down what is causing your units to slow down. I have seen the AV cause this in the past, so it was an initial suspect for the slow performance. There are a number of moving parts in AV. There has not been any version updates to the AV in 6.4.1 (to my knowledge), but there is a chance there is a signature update that came out that may have caused this behavior.
Since I have suspected AV from the initial post; I have been looking into different configuration options to see if that would help performance. I did not have much luck yet. It sounds like I will see if I get additional eyes to look into the AV "update" to see what may have happened between the two version.
I have disabled my anti-virus on my second NAS and it works fine after reboot.
After reading a lot on it, and as this is a Unix system, I am wondering if I actually need a anti virus on the NAS if desktop is covered well? I mean could a virus actively go through on an isolated NAS and infect every file realistically?
I have disabled my anti-virus on my second NAS and it works fine after reboot.
After reading a lot on it, and as this is a Unix system, I am wondering if I actually need a anti virus on the NAS if desktop is covered well? I mean could a virus actively go through on an isolated NAS and infect every file realistically?
I've always left AV off on my NAS.
If I were running apps that downloaded files directly to the NAS (e.g. transmission), or if I allowed others to directly upload files (in your case that would be customers), then I'd want it on. But I don't do either of those things. It's always possible that the NAS AV service will find something my PC scanners miss. But the extra protection isn't worth the performance hit for me.
To be clear, I think its a good feature for the NAS to have. But not one I feel I need.
I have a ReadyNAS Ultra 4 running OS 6.4.1. I know you guys don't approve of or support using OS6 software on the old systems; however, I wanted to let you know that turning off Anti-Virus also instantly fixed my unusably slow performance problem.
If I were running apps that downloaded files directly to the NAS (e.g. transmission), or if I allowed others to directly upload files (in your case that would be customers), then I'd want it on. But I don't do either of those things. It's always possible that the NAS AV service will find something my PC scanners miss. But the extra protection isn't worth the performance hit for me.
To be clear, I think its a good feature for the NAS to have. But not one I feel I need.
If you do use anti-virus and a torrent app you should exclude the directory that the torrents download to using the AV Plus app. It's fine to scan a directory that you move the torrent to after it has downloaded.
My NAS 314 has the same issue after updated the firmware to 6.4.1 today. But unfortunately it keep to reboot when try downgrade to 6.4.0.(over 10 times)
My NAS 314 has the same issue after updated the firmware to 6.4.1 today. But unfortunately it keep to reboot when try downgrade to 6.4.0.(over 10 times)
What should I do for it right now?
It successed to re-load the previous firmware 6.4.0. finally after waiting for the NAS to reboot the system over 1 hour. It is working smoothness now.
A couple of days ago, I upgraded from 6.4.0 to 6.4.1 as well. My ReadyNAS is extremely slow as well now - I can no longer access folders with large number of photos.
The only solution I have read so far is to downgrade the FW to 6.4.0. Can anyone tell me how to do this? I can only find manuals to upgrade the FW, not to downgrade it...
