OS 6.5.1 Upgrade from OS 4 - Default Password Issue (Ultra 6)

[Mook1]

I just upgraded my Ultra 6 to OS 6.5.1 and I'm having an issue accessing the Admin page.

In the lower left corner of RADar is a box that reads, "Offline Setup (LAN)". I click that and get the standard login in screen. I've keyed "admin" as the user and tried "netgear1" as the password. No love. I tried my "old" password. No love.

Eventually I get the Reset Password screen which tells me password recovery has not been set up on this device.

I can't do a reinstall since I can't get to the admin area.

I can't do a factory reset since my reset button in the rear of the Ultra 6 seems to be faulty.

Does anyone have any ideas what I can try?

Thanks,

Dave-

[Mook1 · Accepted solution]

Good grief! The password is "password".

[Mook1]

As a note I've cleared my broswer (Firefox) cache.

[Mook1 · Accepted solution]

Good grief! The password is "password".

[mdgm-ntgr]

Yes OS5 and later have a different default password to OS4.

[tommunday]

Aaaagh!  I've upgraded to 6.5.1 and having the same problem of the old password not working.

But the admin - "password" isn't working for me either... any thoughts?!

[mdgm-ntgr]

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@tommunday wrote:

Aaaagh!  I've upgraded to 6.5.1 and having the same problem of the old password not working.

But the admin - "password" isn't working for me either... any thoughts?!

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Did you just upgrade from RAIDiator-x86 4.2.x? If so, did you install the PrepR4toR6 add-on before installing the R4toR6 image? If you did not install the add-on, you need to do a manual factory default (wipes all data, settings, everything) using the boot menu

If you didn't just upgrade from OS4, you could try password recovery or perhaps an OS Re-install.

[tommunday]

Thanks for the quick reply - I upgraded from 6.4.1 I think.... 6.4.something anyway

Really don't like the sound of a factory reset....

[tommunday]

Sorry, didn't fully answer your question - I can't do a password recovery as it says this hasn't been setup.  How I do an OS re-install?

I should add that I can access my files as usual through the ip address, just not the admin page...

[StephenB]

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@tommunday wrote:

 How I do an OS re-install? 

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Page 26-27 here: http://www.readynas.com/download/documentation/HM/ReadyNAS_Ultra_UltraPlus_Pro_HW_13April11.pdf

That will reset the password to password and also reset the IP address configuration to use dhcp.

[mdgm-ntgr]

Looking at your profile it seems you have the RN104 which is an OS6 unit. Quite confusing to have discussion of units that shipped with ReadyNAS OS 6 in this thread, if that is the unit you are referring to as this thread was talling about a unit that was running RAIDiator-x86 4.2.x and just had OS6 put on it.

If you are talking about the RN104 then take a look at http://kb.netgear.com/app/answers/detail/a_id/22891/~/how-do-i-access-the-boot-menu-on-my-readynas-1...

[tommunday]

I do have an RN104, apologies if it's the wrong thread, they just had the exact same symptoms I had.

Your advice has solved it though, OS reinstall has allowed me access to the admin page.  I started the whole process because ReadyCloud wasn't working and I hoped a firmware update might fix it - no joy yet but I'll persevere...

Thanks for your help!

[mdgm-ntgr]

You may wish to start a new thread on that.