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schecter948's avatar
schecter948
Aspirant
Nov 03, 2017
Solved

OS Reinstall/Factory reset not working

Hello Community ,

I´ve trouble with my RNDX4420 , because i  have no access to the webpage. It appears in Raidar and match the ip address in my network. Also i can ping it with my computer.  

Now, here is my problem: i want to reset the entire Readynas, but every time when i try, it fails after an OS reinstall or facotry reset. 

I go through the steps in the description:

select  to the boot menü,  select the factory reset , i wait  for passed disk test , format the disk and  configure my raid .   Then on the display appers the selected   configuration. About 10 sec later,  the display shows: Err: Raid creation failed. 

With an OS  Reinstall  nothing happened.  When i select the OS Reinstall it switchs to the factory reset and  fails again.

I tried different methods to solve the problem, but nothing worked. I stuck in this "Raid creation failed". 

Also i have no access to the webpage from the nas. 

 

RNDX4420

FW:4.2.8

 

 

Can you help me please?

  • StephenB's avatar
    StephenB
    Nov 03, 2017

    schecter948 wrote:

     

     

    Probably it´s the old firmware that can´t handle larger space than 2tb.

     


    Yes.

     

    Note some of the rackmount chassis can't handle > 2 TB disks in every slot (a hardware limitation).  But that's not an issue with the RN4200v2.  So you should upgrade the firmware - that will let you use the larger disks.

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Your firmware is very old.  How large is the disk you have inserted?  Was it working in the NAS before you tried the reset?

    • schecter948's avatar
      schecter948
      Aspirant

      ok...

      you gave me the idea. i solved the problem now.

      I ´ve tried a WD Red 4tb, Seagate st4000, WD Green 3tb, WD blue 3TB . Same problem for all disks.

      Now, i´ve added a 1tb wd blue and it works. ^^ 

      Probably it´s the old firmware that can´t handle larger space than 2tb.

      Thanks man!!

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        schecter948 wrote:

         

         

        Probably it´s the old firmware that can´t handle larger space than 2tb.

         


        Yes.

         

        Note some of the rackmount chassis can't handle > 2 TB disks in every slot (a hardware limitation).  But that's not an issue with the RN4200v2.  So you should upgrade the firmware - that will let you use the larger disks.

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