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Re: [RN102] Memory test not working?

Ikalou
Aspirant

[RN102] Memory test not working?

Hi,

 

I'd like to check the memory of my unit to help diagnose some corruption issue.

 

I followed the instructions at https://kb.netgear.com/22892/How-do-I-access-the-boot-menu-on-my-ReadyNAS-102-202-212-or-312 to boot in memory test mode, and then, followed the instructions at https://kb.netgear.com/25629/ReadyNAS-OS-6-RN102-Memory-Test-Analysis to try and understand the results.

 

However, after multiple tries, one of which lasted for more than 24 hours, the leds are always stuck on the "1st hour" state, with only the power LED blinking. A factory reset did not help.

 

Does anyone know if I'm doing something wrong -- maybe not waiting long enough? The documentation says the test should last 4 hours.

 

Any help or hints would be appreciated. Thanks a lot.

Model: RN10200|ReadyNAS 100 Series 2-Bay (Diskless)
Message 1 of 7

Accepted Solutions
Ikalou
Aspirant

Re: [RN102] Memory test not working?

Thank you both for your help. I could never get the memory test to run, but I'm pretty sure memory is the issue anyway:

 

- I'm noticing severe and nearly systematic file corruption (when transferred via smb)

- The web interface of the NAS won't load half the time. Each HTTP request seem to have a chance to be responded to with garbled text and/or chunks of random memory

- Facory reset / os reinstall won't solve the problem (I'm amazed they even work given the above)

- Disk test passed ("Disk test completed for volume data" after 7h30 hours)

 

It seems to me that the benefits of using btrfs in a RAID1 configuration with checksum and bit rot protection are somewhat lost without ECC memory.

 

I'll mark the thread as resolved.

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Message 7 of 7

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StephenB
Guru

Re: [RN102] Memory test not working?


@Ikalou wrote:

A factory reset did not help.

 


A factory reset reformats the disks and reinstalls the firmware from the RN102's flash onto the disks.  As you hopefully know, it is destructive.

 

It has no impact on the memory test, since the boot loader in the flash runs that on its own. 

Message 2 of 7
Ikalou
Aspirant

Re: [RN102] Memory test not working?


@StephenB wrote:

@Ikalou wrote:

A factory reset did not help.

 


A factory reset reformats the disks and reinstalls the firmware from the RN102's flash onto the disks.  As you hopefully know, it is destructive.

 

It has no impact on the memory test, since the boot loader in the flash runs that on its own. 


Hi! Thanks for the information. I was thinking maybe the memory test was booted from some partition on disk, so I tought it might help. All my data is backed up (3-2-1 rule), so no worries there.

Message 3 of 7
StephenB
Guru

Re: [RN102] Memory test not working?

I haven't seen the memory test LEDs get stuck that way, maybe @mdgm-ntgr will comment.

Message 4 of 7
mdgm-ntgr
NETGEAR Employee Retired

Re: [RN102] Memory test not working?

Which firmware are you running?

Message 5 of 7
Ikalou
Aspirant

Re: [RN102] Memory test not working?


@mdgm wrote:

Which firmware are you running?


I'm running 6.7.4.

Message 6 of 7
Ikalou
Aspirant

Re: [RN102] Memory test not working?

Thank you both for your help. I could never get the memory test to run, but I'm pretty sure memory is the issue anyway:

 

- I'm noticing severe and nearly systematic file corruption (when transferred via smb)

- The web interface of the NAS won't load half the time. Each HTTP request seem to have a chance to be responded to with garbled text and/or chunks of random memory

- Facory reset / os reinstall won't solve the problem (I'm amazed they even work given the above)

- Disk test passed ("Disk test completed for volume data" after 7h30 hours)

 

It seems to me that the benefits of using btrfs in a RAID1 configuration with checksum and bit rot protection are somewhat lost without ECC memory.

 

I'll mark the thread as resolved.

Message 7 of 7
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