RN102 - can't connect to web-interface after uninstalling app

[wolay]

Hi,

I’m new user here because I have problem whit my ReadyNas 102

Can't connect to the web-interface (web admin panel). Installed and uninstalled the ReadyNAS Photos II app.

Already tried to instal the new beta firmware 6.2.3 with the boot menu but no luck

I hope someone here can help me.

[rayza · Accepted solution]

OK So I have fixed my issue without having to go to the linux level

If you have set up a readycloud account, you can log in there and upgrade your firmware remotely.

This worked for me, I hadn't thought of this until Netgear informed me that my readycloud account was going to close and once I got in I upgraded the firmware and now I can access the admin page through the network

[mdgm-ntgr]

Sent you a PM

Welcome to the forum!

[Gian15]

Hi ,
I have the same problem with my ReadyNas 102...
Can you help me?

Thanks

[mdgm-ntgr]

Sent you a PM.

Btw I fixed wolay's system.

[robrub]

mdgm wrote:
Btw I fixed wolay's system.

Hi

How can you update the OS when you cannot acces the admin page ? I had to do a factory reset and then do the update of the OS.

Robby

[mdgm-ntgr]

We have a method to do this via a low-level diagnostic mode.

In any case when I fix this problem currently I remove the broken symlink, I don't update the firmware.

[tsandu]

Hi mdgm.. think I seen you on whirpool... are you able to update the post with the fix, as seems many people having same issues and pulling there hair out as cant find a solution.. I am in same boat..admin screen worked few hours ago.. uninstalled shell in a box.. now no more admin screen... arghh not a good start to a new product. 😞

[mdgm-ntgr]

Seeing you have SSH access,

# journalctl -a | grep apache2 | tail -n 20
# cd /etc/apache2/sites-enabled
# ls
# rm *shell*
# systemctl restart apache2

[Tomasz555]

Hi there! I seem to be having this problem too after uninstalling an app. Everything works fine but I cant access the web admin page. Is there a way to fix it without factory reset?

[mdgm-ntgr]

Hi Tomasz555 , I sent you a PM.

[M69S]

Hi

I am in the same case.

ReadyNas works fine to access the file but impossible to access the admin interface.

Too bad you send the trick to restore it in PM 🙂

Thanks for your help,

Mickael

[StephenB]

---

@M69S wrote:

Hi

I am in the same case.

ReadyNas works fine to access the file but impossible to access the admin interface.

Too bad you send the trick to restore it in PM 🙂

Thanks for your help,

Mickael

---

Do you have ssh access?  What firmware are you running?

[M69S]

Nope SSH does not seem to be enabled and I don't know the exact firmware number (something like 6.x)  

I am currently backuping the data (only 15h left 😃) before doing a factory reset.

I just hope that it won't happen again ! And next time I will enable ssh. 

[rayza]

I have the same problem

I am unable to ssh into the system but can boot the readynas 102 into boot mode and telnet in using putty

When i try 

# cd /etc/apache2/sites-enabled

I get

-sh: cd: can't cd to /etc/apache2/sites-enabled

when I check the contents of /etc apache2 is not there

if I try 

# journalctl -a | grep apache2 | tail -n 20

I get the response 
 -sh: journalctl: not found

not sure what else I can do 😞

[StephenB]

Did you mount the OS partition?

[rayza]

hmmm no, I only have limited knowlege of linux systems and was not aware I had to mount the partition

What is the process to mount it?

I did a quick search on google, would the following be sufficient or are there more commands that need to be executed?

# start_raid.sh
# mount /dev/md0 /sysroot

[StephenB]

Not sure you want to start RAID

Perhaps try 

mount /dev/md0 /mnt

[rayza]

I get the following

___________________________________________________________

# mount /dev/md0/sysroot
mount: can't find /dev/md0/sysroot in /etc/fstab
# pwd
/root
# mount /dev/md0 /sysroot
mount: mounting /dev/md0 on /sysroot failed: No such file or directory
# cd /sysroot
# mount /dev/md0
mount: can't find /dev/md0 in /etc/fstab
# mount /dev/md0 /sysroot
mount: mounting /dev/md0 on /sysroot failed: No such file or directory
# cd /etc/apache2/sites-enabled
-sh: cd: can't cd to /etc/apache2/sites-enabled
#
# # mount /dev/md0 /sysroot
# mount: mounting /dev/md0 on /sysroot failed: No such file or directory
-sh: mount:: not found

___________________________________________________________

[StephenB]

Why are you trying to mount to a non-existent folder?

[tiguansm]

I have the same problem please advise

Thank you

[StephenB]

---

@tiguansm wrote:

I have the same problem please advise

Thank you

---

What NAS, and what firmware?

[tiguansm]

RN102 / 6.4.1.

[tiguansm]

Also imac with  el capitan 10.11.3

[StephenB]

What app did you uninstall?

[rayza · Accepted solution]

OK So I have fixed my issue without having to go to the linux level

If you have set up a readycloud account, you can log in there and upgrade your firmware remotely.

This worked for me, I hadn't thought of this until Netgear informed me that my readycloud account was going to close and once I got in I upgraded the firmware and now I can access the admin page through the network