This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Hello, this has me in a bad spot with this drive, need the files on the drive. I cannot login to Setup in RAIDar. I can see all drives, all green. It goes to the browser but will not login. Any ideas? This happened when we changed the router.
RAIDar should show the NAS' current IP address. It should be in the same IP subnet of your router/network.
Check the IP address of your computer first, then the ReadyNAS using RAIDar or on its display screen.
For example, your computer has 192.168.3.5 and the NAS with 192.168.1.6. The 3rd octet of these 2 IP addresses should be the same, this only means that the NAS is using a static/manual IP address, if this is the case then perform OS reinstall to let the NAS network settings go back to DHCP.
But. if the RAIDar shows 192.168.168.168, this means the NAS is using it default IP address and is not getting a valid one from the network/router. You may need to check the connection, if it is connected to a switch and not directly to the router, try moving it to the router.
If the RAIDar does not show an IP address, press the power button of the NAS for just a second, the display screen should show its IP address.
Tried with and with out Static IP using the range from the IP that shows up in RAIDar. I have tried it on two diffrent networks, and with just switch connecting the PC NetGear and out to the internet through a Modem. I have also tried it on two seperate modems connecting throught two different Internet Providers, Centry Link and ATT.
I have tried it on two diffrent networks, and with just switch connecting the PC NetGear and out to the internet through a Modem. I have also tried it on two seperate modems connecting throught two different Internet Providers, Centry Link and ATT.
Do these modems have capability of broadcasting private IP address? You cannot use just a switch connected to a regular modem as the switch will not hand out LAN IP address.
You can try connecting the NAS straight to the computer instead, that means disconnecting the computer from the network for the meantime then set a static IP address that is with the same IP range of the NAS that show's up on the RAIDar.
I am leaning toward the reinstall. However I am very concerned about the data on the array. Do you have any suggestions? In this case I am overly cautious. Is there a step by step process to re load and keep the data intact?
What specific IP address is RAIDar reporting for the NAS?
What specific IP address are you using on the PC?
Note that 192.168.x.x addresses, 10.x.x.x addresses and 172.16.x.x - 172.31.x.x are private (not routable) addresses, so they are safe to post.
Usually this problem happens when someone forgets they had configured a static IP address on the NAS when they switch routers. There are a couple of fixes for that, but its best to confirm that is the problem first.
Yes I have tried to connect direct to the PC but no success that way, could not even get RAIDar to recognize the array. I used a static IP in the range.
If you referring to OS reinstall, as long as you follow instructions how to do it, data is safe as it does not delete them.
OS reinstall. Reinstalls the firmware from the system’s internal flash to its disks. Use the OS reinstall boot mode when the system crashes and corrupts some configuration files. OS reinstall boot mode also resets some settings on your system, such as Internet protocol settings and the administrator password, to defaults.
But then again, we always strongly recommend to always have full backup. 🙂
As StephenB mentioned, let us know the IP address that shows up and what static IP address you assign to the computer to talk to the NAS. That is important.
Its a very strange message to be getting when you are connecting via IP address. I could understand ERR_CONNECTION_TIMED_OUT but ERR_NAME_NOT_RESOLVED makes no sense. There is no DNS name to resolve.
What browser are you using? Is your browser set up to use a proxy of some sort?
Hello, I want to say thanks to everyone for the input on this problem (Very good questions and ideas). I am thinking that the Ethernet port has an issue or it's just me and I have totally missed something and didn't give you the info you needed to properly help. Maybe running outside in my PJ's waving the array around over my head on the next full moon might help.
