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I am running MS Server 2008r2 - and have had difficulty finding the SMB1 you had mentioned - does it apply with my software?
No, that would only apply to Win10.
What happens if you run CMD (the windows command prompt) and enter
net use * /delete /y
net use t: \\nas-ip-address\C /user:admin nas-admin-password
using the real NAS ip address and admin password of course.
Be careful on the typing (both the two slash types and the spaces). The first command will terminate any open SMB sessions. The second attempts to mount the NAS data volume as drive letter t.
Note this won't work if your NAS admin password is the default netgear1. So if that's your situation, you'll need to change it before trying these commmands.
Re: RND4000 - lost password - how do I reset without losing data
If you are running Raidiator 5.3.14, then you have a V2, not a V1 as you chose in the posting. It's black in color, has an external power supply, and says NV+ V2 on the front. That's important to know, because the process to do an OS re-install, which is what you need, is different between the two models.
An OS re-install will, among some other things you don't need, reset the admin password to password (netgear1 on a NV+ V1) and change it back from a static IP to DHCP if you've changed that from the default of DHCP. The instrustions for the NV+ V2 are here: How-do-I-access-the-boot-menu-on-my-ReadyNAS-NV-v2 . It has the warning, but I'll repeat it here. make sure you don't do a Factory Default, as that will wipe your data.
Re: RND4000 - lost password - how do I reset without losing data
Thanks for the quick reply - I've attached a sanpshot of the label which should help identifying the unit but it's gray not black and has an internal power supply.
I'm running the latest OS 6.5 (which may be a problem).
Re: RND4000 - lost password - how do I reset without losing data
Hi d-k-s,
Your ReadyNAS NV+ is a v1. The firmware that it should be running is 4.1.x, not 5.3.14 or 6.5.
You may do the OS re-install to reset the password to default, which is netgear1 for NV+ v1. You may check this article for the procedure on how to access the boot menu and select OS re-install (Please make sure you don't select the Factory Default).
Note: I removed the picture that you provided because the serial number of your NAS is visible. It should not be posted publicly for security purposes.
Thanks for the quick reply - I've attached a sanpshot of the label which should help identifying the unit but it's gray not black and has an internal power supply.
It's hard to read your label, but it appears to say "v3". While counter-intuitive, that means you have the first generation NV+ (called the v1 here).
The easiest way to tell is look at the front panel - the v1 just says "NV+", the v2 says "NV+ v2". What does yours say?
I'm running the latest OS 6.5 (which may be a problem).
No you are not - your NAS isn't capable of running OS 6.5. I think you are confusing RAIDar (which is a PC/Mac application) with the NAS firmware.
Earlier you said you were running 5.3.13, now you say 6.5, but an NV+ v1 can't run either. We really need to get this right.
Can you download adn run RAIDar (if you you don't have it already) If it can discover your NAS, then it will tell you both the firmware and the model. https://kb.netgear.com/20684/ReadyNAS-Downloads
Re: RND4000 - lost password - how do I reset without losing data
Hi Stephen -
Thanks for getting back to me - and I appologize for the confusion.
My unit is a RND4000 (ReadyNAS NV+)
I know the correct software for my unit is Raidiator 4.1.16 - but for some reason when I download and unzip I don't have any executable files. This caused me to try RAIDar versions and I found that 4.3 unzips to an exe file which I loaded and is currently installed. (I also tried the 5.3 which I've deleted prior to the 4.3 install.) Also installed is 6.0 which I think is running fine (see attached image) since both identify my device and allow me to see the drive but not access it without a username and password.
I'm thinking that the first step would be to get 4.1.16 installed but need to know how to install the non-executable file "RAIDiator-4.1.16". I've tried changing it to a .exe but that doen't work.
Be careful not to do the factory reset procedure by mistake. This will reset the password to netgear1, and reset the network to use dhcp (which is the default).
After that, you can update the firmware if you wish. You don't execute the firmware on the PC (and there is no need to change the name).
All you need to do is extract it from the zip, and then upload it to the NAS using the system->update function in the NAS web ui. Select the "local" tab. If you see a prompt to register, just click "later". Then click on "choose file" and select the firmware.
Re: RND4000 - lost password - how do I reset without losing data
Stephen
Thanks - I was able to change the password and install 4.1.16.
I'm having difficulty getting access to the files on the unit. I can see them but receive the following error message: Windows cannot access NAS01/Windows Image
I was able to add the NAS to the domain - but am wondering what's the next step.
Re: RND4000 - lost password - how do I reset without losing data
Your NAS only has SMB1, which is disabled by default in Windows 10. You can add it back in "Turn Window features on and off." Your antivirus and/or anti malware software may also block it.
While SMB1 is, IMHO, perfectly safe for use on your own home network, enabling it also allows it to be used externally by that computer. So a product that blocks SMB1 but allows an exceptions list or a firewall in your router that blocks it would be a good addition, though I don't know of one since I've moved to all OS6 units except for some "sandbox" units I only access with a VM that has SMB1 enabled.
Re: RND4000 - lost password - how do I reset without losing data
Stephen
I am running MS Server 2008r2 - and have had difficulty finding the SMB1 you had mentioned - does it apply with my software?
I'm wondering if this could be a workgroup name conflict but I can't find the workgroup setting in the RAIDar software. Where would I check and change the workgroup setting?
I am running MS Server 2008r2 - and have had difficulty finding the SMB1 you had mentioned - does it apply with my software?
No, that would only apply to Win10.
What happens if you run CMD (the windows command prompt) and enter
net use * /delete /y
net use t: \\nas-ip-address\C /user:admin nas-admin-password
using the real NAS ip address and admin password of course.
Be careful on the typing (both the two slash types and the spaces). The first command will terminate any open SMB sessions. The second attempts to mount the NAS data volume as drive letter t.
Note this won't work if your NAS admin password is the default netgear1. So if that's your situation, you'll need to change it before trying these commmands.
