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Raidar Not Finding NAS

JosephAE
Aspirant

Raidar Not Finding NAS

Does anyone have any ideas as to what i can do? Raidar 6.3.0 on Windows 10 not finding NAS running 6.9.0. Thanks.
Model: ReadyNAS RNDP6350|ReadyNAS Pro 6
Message 1 of 11
Chandler1
Aspirant

Re: Raidar Not Finding NAS

Does the NAS appear to be booting ok?

 

Are you able to see the NAS on RAIDar at any time during the boot process?

 

Can you PING the NAS?

 

 

Message 2 of 11
JosephAE
Aspirant

Re: Raidar Not Finding NAS

I can ping the NAS and SSH into the NAS. No Raidar access. I've tried deleting original Raidar program and downloading new copy but that didn't work.
Model: ReadyNAS RNDP6350|ReadyNAS Pro 6
Message 3 of 11
StephenB
Guru

Re: Raidar Not Finding NAS

Can you access the NAS web ui ( https://nas-ip-address/admin )?

 

How about the shares (\\nas-ip-address in windows explorer address bar)?

Message 4 of 11
JosephAE
Aspirant

Re: Raidar Not Finding NAS

Weird. Today now everything is working fine. I didn't do anything other than run Raidar. Thanks for the help. I'll see how long things keep working.
Model: ReadyNAS RNDP6350|ReadyNAS Pro 6
Message 5 of 11
JosephAE
Aspirant

Re: Raidar Not Finding NAS

Raidar is not working again. My problem seems to be very intermittent. I can access the NAS by the web using (https://nas-ip-address/admin) and with windows explorer (\\nas-ip-address\folder-name). I’m beginning to think my problem is a network issue but I have no idea of where to start. Would you know of any tools or documentation that would help in diagnosing a network problem?
Model: ReadyNAS RNDP6350|ReadyNAS Pro 6
Message 6 of 11
StephenB
Guru

Re: Raidar Not Finding NAS

If it is broken now, try rebooting your router and see if that helps.

 

RAIDar and the NAS use broadcast UDP packets to discover each other.  These are sent on port 22081.

 

You can try loading wireshark on the PC,  and take a network trace when you run RAIDar.  You can set up a filtering rule, so you only see packets sent/received on this port.

Message 7 of 11
Marc_V
NETGEAR Employee Retired

Re: Raidar Not Finding NAS

Hi @JosephAE

 

Is your NAS on static IP? Is it still getting the issue?

 

 

Regards

Message 8 of 11
JosephAE
Aspirant

Re: Raidar Not Finding NAS

Yes. The IP address is static.
Model: ReadyNAS RNDP6350|ReadyNAS Pro 6
Message 9 of 11
Marc_V
NETGEAR Employee Retired

Re: Raidar Not Finding NAS

Do you have any security software? You may want to try @StephenB 's advise.

 

Also, you may want to try using a different computer.

Message 10 of 11
Marc_V
NETGEAR Employee Retired

Re: Raidar Not Finding NAS

@JosephAE


We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

Message 11 of 11
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