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Re: ReadyCloud, Android 5+ App version 1.2.2 - Media Backup duplicating files

aboatwri
Aspirant

ReadyCloud, Android 5+ App version 1.2.2 - Media Backup duplicating files

I have setup the Ready Cloud media backup on two Android phones 5+ (LG G3 and Nexus 5)

 

When I moved app versions from 1.2.1 which had "Photo Backup" to 1.2.2 which has "Media Backup". 

 

I am now doing a backup and it is duplicating files i.e. creating a xxx(1).jpg version of the file that is already there. 

 

My questions is: 

- how can I stop this happening?

- can I delete the xxx(1).jpg versions so I do not have duplicate versions? 

 

Thank you for any guidance

 

Antoine

 

 

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JennC
NETGEAR Employee Retired

Re: ReadyCloud, Android 5+ App version 1.2.2 - Media Backup duplicating files

Hello aboatwri,

 

Which ReadyNAS model are you using?

 

Does it duplicate too when you do backup on a ReadyCloud desktop app on Windows?

 

Regards,

 

 

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