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Re: ReadyNAS 104 + Virgin Media SuperHub 2 problems

IanHollis
Aspirant

ReadyNAS 104 + Virgin Media SuperHub 2 problems

Hi, im running a ReadyNAS 104 with Plex installed, which is connected to my Virgin Media SuperHub 2 router, this works great except that everyday my internet download speed with reduce from the usual 60mbps to around 5mbps or less, and the only way to fix this seems to be factory resetting the router. Does anybody know why this might be happening? Any suggestions would be appreciated. Thanks

Message 1 of 6
StephenB
Guru

Re: ReadyNAS 104 + Virgin Media SuperHub 2 problems


@IanHollis wrote:

Hi, im running a ReadyNAS 104 with Plex installed, which is connected to my Virgin Media SuperHub 2 router, this works great except that everyday my internet download speed with reduce from the usual 60mbps to around 5mbps or less, and the only way to fix this seems to be factory resetting the router.


Re-booting the router doesn't work?

 

Next time it happens, try disconnecting the RN104 ethernet cable, and see if the speed issue disappears.

Message 2 of 6
IanHollis
Aspirant

Re: ReadyNAS 104 + Virgin Media SuperHub 2 problems

nope a soft reboot does not resolve the issue, i normally have to factory reset the router 2 or 3 times before regular speeds return and then the problem can come back anywhere between 5 minutes and a day later, i did just try unplugging the cable from the router and the issue was the same, still very slow download speeds.

Message 3 of 6
StephenB
Guru

Re: ReadyNAS 104 + Virgin Media SuperHub 2 problems


@IanHollis wrote:

nope a soft reboot does not resolve the issue, i normally have to factory reset the router 2 or 3 times before regular speeds return and then the problem can come back anywhere between 5 minutes and a day later, i did just try unplugging the cable from the router and the issue was the same, still very slow download speeds.


I don't think its the NAS.  It's far more likely that your router is dying.

 

Maybe try living w/o the NAS for a couple days, and see if the problem happens when it is disconnected.

Message 4 of 6
IanHollis
Aspirant

Re: ReadyNAS 104 + Virgin Media SuperHub 2 problems

the first time this happened i called virgin media and they ran some tests and told me to reboot the router as it has been clogged up with too many requests, something along those lines anyway, could that be to do with the ReadyNAS? i will try the router out without the nas drive connected and see it it continues too happen.

Message 5 of 6
StephenB
Guru

Re: ReadyNAS 104 + Virgin Media SuperHub 2 problems

Generally the router isn't flooded unless there is malware running on the home network (or perhaps a misconfigured torrent app),

 

But that flooding doesn't require a factory reset of the router to fix it.  Simply disconnecting the device that is causing the flooding is enough.

 

 

Do you have IPv6 enabled on the NAS?  If so, you can try disabling it. 

Message 6 of 6
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