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ReadyNAS 3312 fails to connect to ReadyNAS vault

GBHamish
Aspirant

ReadyNAS 3312 fails to connect to ReadyNAS vault

Hi,

 

I am using ReadyNAS vault for backups of our ReadyNAS 3312. At this moment the ReadyNAS vault is not switched on. I now want to swicth is back on from the [Cloud] tab in the admin page. But whatever I try, the login fails. If I use the credentials directly to connect to ReadnyNAS vault, it works perfectly well, so I know the credentials are OK. I have tried a re-boot of the 3312 but to no avail. Suggestions to get the backups running again are very, very welcome

 

Regards,

 

Gerrit Breebaart

Model: ReadyNAS RN12P1220|ReadyNAS 3200
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JennC
NETGEAR Employee Retired

Re: ReadyNAS 3312 fails to connect to ReadyNAS vault

Hello GBHamish,

 

You may need to contact ReadyNAS Vault support

 

Regards,

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JennC
NETGEAR Employee Retired

Re: ReadyNAS 3312 fails to connect to ReadyNAS vault

Hello GBHamish,

 

You may need to contact ReadyNAS Vault support

 

Regards,

Message 2 of 2
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