× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

ReadyNAS 4220 Free Space

tarekj
Tutor

ReadyNAS 4220 Free Space

Hello

I Have a readnas 4220 configured with on volume, the size of the volume is 14.53 TB and the free space on that volume is 77.95 MB, There is no snapshot.

Why the free space is 77.95 Mb ???

 

Best Regards.

Model: ReadyNAS-4200|ReadyNAS 4200
Message 1 of 11
StephenB
Guru

Re: ReadyNAS 4220 Free Space


@tarekj wrote:

Why the free space is 77.95 Mb ???

.


We need more information here.  How much is stored on the volume for instance, so we can understand the discrepancy.  Perhaps post a screenshot of the volume page and the shares page.

 

It'd also be helpful to know what firmware the NAS is running.

Message 2 of 11
tarekj
Tutor

Re: ReadyNAS 4220 Free Space

The data on the volume is about 22% of its space,

The snapshot protection was enabled and suddnly the the protection went to off and the old snapshots was deleted automatically but the space that snapshots was accupied didnt unallocate.

 

Message 3 of 11
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS 4220 Free Space

Can you send me your logs (see the Sending Logs link in my sig)?

Message 4 of 11
tarekj
Tutor

Re: ReadyNAS 4220 Free Space

I have sent you the log files by  email

 

Message 5 of 11
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS 4220 Free Space

Thanks for the logs.

You are running 6.1.0 which is incredibly old firmware. I believe that's the firmware the RN4220 first shipped with from the factory back in 2013.

We've introduced better default settings for new LUNs and improvements for file/snapshot deletion amongst many other changes since then.

The NAS is showing the space as both fully allocated and in use. Most likely your LUN has filled your data volume.


Note that with LUNs it's not how much data that's on the LUN that matters but it's capacity for space it uses. Using CoW and snapshots will increase the space used.

 

Can you still access the data on your LUN? If so I would refrain from writing to it and backup all your data from the NAS and verify that your backup is good.

Once you've done this I would suggest that you then update the firmware to the latest. Once you've done that please do a factory default (wipes all data, settings, everything) and restore your data from backup.

Message 6 of 11
Retired_Member
Not applicable

Re: ReadyNAS 4220 Free Space

Caveat: In case you get a chance to update, do not directly update to the most recent fw release (6.6.1), but follow the recommended sequence of update steps in the release notes of the corresponding fw.

Friendly suggestion: Finally do not upgrade to 6.6.1, but stop upgrading after 6.6 and wait for 6.7 to be released.

 

The number of reported issues about 6.6.1 is legion in the meantime. You might want to spend some time to research on this portal.

Message 7 of 11
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS 4220 Free Space

6.6.1 is a stable firmware release, but if you'd rather use 6.6.0 or 6.5.2 that's up to you, but you certainly should run much newer firmware than 6.1.0.

Message 8 of 11
StephenB
Guru

Re: ReadyNAS 4220 Free Space


@mdgm wrote:

6.6.1 is a stable firmware release, but if you'd rather use 6.6.0 or 6.5.2 that's up to you, but you certainly should run much newer firmware than 6.1.0.


I agree.

 

Personally I use 6.6.1 with AntiVirus off (though I am trying 6.7.0 beta on my backup NAS, and likely will install on the main NAS soon).

Message 9 of 11
tarekj
Tutor

Re: ReadyNAS 4220 Free Space

Thanks for all,

I made upgrade from 6.1.0 tp 6.5.2 and then Balancing and the problem is solved

Message 10 of 11
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNAS 4220 Free Space

Balancing has been greatly improved since the 6.1.0 release you were running, but upgrading the firmware with a full volume is not without its risks, so that's why I made the conservative recommendation to go down the backup, update, verify update successful and factory default (wipes all data, settings, everything) route.

Message 11 of 11
Top Contributors
Discussion stats
  • 10 replies
  • 1622 views
  • 1 kudo
  • 4 in conversation
Announcements