ReadyNAS Duo - Cannot Login - Help!

It should be admin/netgear1.

Did you try your old admin password? Are you still seeing your shares? What status info does RAIDar give you?

BTW, I think the guide in the duo hardware manual is clearer than the faq (http://www.downloads.netgear.com/files/ ... 6Dec11.pdf)

Hi,

I've tried admin/netgear1 and the old password.. neither work.

All the shares are there and accessable, and RAIDar shows everything green. OS version 4.1.10.

I did the OS reset (Power off, hold down hidden switch at back, power on) which should have reflashed the OS, but still can't login. This is the right procedure for reinstalling the OS, right?

Lost for ideas now.

cheers,

Andy.

The right procedure is the one in the hardware manual I linked in above.

To perform an OS reinstall... 1.Power off your system. 2.Using a straightened paper clip, press and hold the Reset button. 3. Press and release the Power button to power on the system. 4. To perform an OS reinstall, continue to hold the Reset button until all Disk LEDs flash once, after about 5 seconds, and then release the button.

If the LEDS didn't flash, then you didn't do an OS reinstall. If you held reset too long (~25 seconds) you'd see a second LED flash, and then you'd have done a factory reset (which would wipe your data).
There are other modes you can end up in if you aren't careful (particularly if the reset button isn't actually pressed in by the paper-clip), which is why I linked in the manual.

Anyway, you should be able to log in. I'd try powering down the NAS (not holding down the power button, just pressing it), and then restarting it. If you still can't log in, you can try the OS reinstall again.

Do you have a full backup? Wiping the disks and rebuilding the NAS from scratch is another approach. And of course you should have a backup anyway.

Hi Stephen,

OK. i see what you mean now. I thought you were just refering to the default password last time with that link.

It's late here now, so i'll try this tomorrow, but to answer your question, yes, i've got a full backup on a seperate drive :) I run sequential backups twice a week.

Thanks for your help. Much appreciated.

Cheers,

Andy

Hi Stephen,

It worked! :)

I owe you a beer. Thanks. :)

I can log in using the default password, and all my data is still intact.

cheers,

Andy.

great news, thx for following up.