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OK, so I just upgraded to Win 10 and now I've lost contact with the ReadyNAS. In file explorer I can see it under NETWORK. When I select it I get the error: "Network Error" "Windows cannot access \\NETSTORE"
Not problem running RAIDar (4.3.8) and no problem getting to the settings with Chrome. All indications are that it is running fine (Raidator 5.3.11). I can access it with other computers on the network (all running Win 7.) The previous mapped network drives also error out.
I can see the device as a media device under explorer (using the full name as "This PC\NETSTORE: ReadyNAS Duo v2" and I can navigate to the media folders. I can access the music files, some of the picture files, but not the video files.
Everything has been updated to the latest version. Everything has been rebooted. Any help would be greatly appreciated.
Are you using a local log on or a Microsoft account?
- It switched me over to using my Microsoft Account from a former local login
Interesting, it didn't do that with my Win 7 upgrade.
I think the issue is the microsoft account (the logon format isn't recognized by the NAS).
Try going into the credentials manager (type that in "search the web and Windows"), and enter a windows credential for the NAS (using a NAS user account and password). If you have no accounts set up on the NAS, then use the NAS admin account.
EDIT: our posts crossed... But you can continue to use your microsoft account if you set things up properly in the windows credential manager.
OK, I just switched accounts on the system to logon with one that does not have a Microsoft account. This one also does not have an account on the NAS. I can see and access the NAS, no problem.
That means that it has to do with the Microsoft Account login somehow. Interesting. The NAS is setup to allow anyone to access (behind a firewall). Apparently everyone except a MS account login. Back to a permissions issue on the NAS? Dump the MS Login for an old school login?
Are you using a local log on or a Microsoft account?
- It switched me over to using my Microsoft Account from a former local login
Interesting, it didn't do that with my Win 7 upgrade.
I think the issue is the microsoft account (the logon format isn't recognized by the NAS).
Try going into the credentials manager (type that in "search the web and Windows"), and enter a windows credential for the NAS (using a NAS user account and password). If you have no accounts set up on the NAS, then use the NAS admin account.
EDIT: our posts crossed... But you can continue to use your microsoft account if you set things up properly in the windows credential manager.
I think the issue is the microsoft account (the logon format isn't recognized by the NAS).
Try going into the credentials manager (type that in "search the web and Windows"), and enter a windows credential for the NAS (using a NAS user account and password). If you have no accounts set up on the NAS, then use the NAS admin account.
Hi - I have exactly same problem (that and Raidar now not findiong the drive although it knows it is there), as a layman can you tell me how you actually setup the credential. Any help much appreciated. Kind rgds
Type Credential in the search box for Win 10, then select Credential Manager. Then select Windows Credentials.
There may or may not be any Windows Credentials listed (top line.)
Select Add a Windows Credential
device will be "\\netsore_name_here
username and password come from the setup on your Netgear box.
Should be good to go.
Correct. You can optionally substitute \\nas.ip.address for the device if you prefer not to use the name (this assumes you've reserved the IP address in the router, or it is static).
I tried to enter the account details for the admin account of my ReadyNAS Duo v2 (as suggested in the solution), and I tried using my microsoft (outlook) account too - the message is "The specified network password is not correct".
There does not appear to be any new driver for my device in windows 10.
I'm not very IT savvy, so if anyone can help me, I'm going to need quite explicit instructions (assume I know nothing!).
Same problem with last version (update today on RN 102) Auth window appear : i enter login/password and auth window appear again... i enter again my login/password.... "windows can't access...."
With net usr cmdlet it's ok! What I habe to do please to fix this? Someone can help?
I've a fresh install to sure that windows system is clear!
Follow the directions on page 1. If you us the admin logon info from your NAS in the credential manager you should get access back.
Make sure Raidar can still see the NAS. Also check that you can access the NAS using Chrome or Edge or whatever. Type the IP address for the NAS directly into the browse (like 192.168.50.50)
If you can't do any of that, go back and answer the questions from page 1, like how do you login to Windows, local or Microsoft, etc.
