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ReadyNAS NV+ cannot login to Admin, but share access via mapping is okay
Sorry, for this repeated topic, but I could not find an answer in previous threads. I have access to my shares via mapped network drives, but I cannot get the Admin page pr frontview to login. I am using the correct password, but the login page just loops after entering Admin and the PW. I running Windows 7, and RAIDar 4.3.8 (uses Frondtview). I tried installing the new RAIDar 6.1 (uses Admin page), but neither will allow me to login. Yes. I am using the correct password. I seem to be running FIrmware V 4.1.14.
I have been receiving certificate errors for years with the Frontview, but have always been able to login before. I know this NAS is end of life, but it has my backups on it and I would like to continue to use it rather than replace it, for lack of management.
I had a power outage recently and had to revboot the system, and that was when the login stopped working. Can anyone help?
Thanks.
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If you haven't logged into the admin page recently, the user name is "admin". Though its a long shot, you might try using "netgear1" as the password (that is the NV+ default, and it is conceivable that your attempt to reboot included an OS reinstall).
Did you ever enable ssh? Also, have you seen any dropped connections to the NAS data (loss of access to your mapped drives)?
BTW, I am still using my NV+ and a duo v1, so I do understand your desire to keep using them.
Hi Joni-the-bullet,
Aside from StephenBs suggestions, try other web browsers and PCs. If it's the same behavior, you might want to consider doing an OS reinstall. This procedure will only reset the administrator password and the network settings of your ReadyNAS (no data or directory will change). Steps are available in this article and you have to be extra careful doing the said procedure.
Let me know if you have other questions.
Kind regards,
BrianL
NETGEAR Community TeamLol. My admin login has always been Admin, and that works for the mapped drives. The default password does not work, either. I have tried IE 11 and Chrome 47 and 48. I have also tried it from a laptop on my home network, as well as the desktop. I also tried it with McAfee Firewall disabled. I may have already tried the OS reinstall, but I am not sure. I will try that, too. Thanks. Stay tuned for an update...
Joni
OMG. I didn't think it was possible, but the netgear password seems to work. I don't know how my shares work with the change in password. However, although it seems to log me on, I do not get a usable web page. all of the images and links seem to be broken. Any advice? I tried it in Chrome and IE. Maybe it is dues to compatibility, or McAfee firewall??? Can you help?
Joni
If you can access shares, the first step is to copy off the data. If you haven't done that, you should do it right away.
One the web access issue - start by clearing the browser cache, and disabling any internet security software that might be running.
4.1.14 is current firmware, and it should work with the up-to-date chrome, IE, and Firefox.
- Could be a Java issue? I looked at the source for the HTTP URL for the frontview and uses Java. Otherwise I can't imagine why the links will be broken. Except for the fact that the broken links are looking at a share called /images which I can't see on the drive.
Joni-the-bullet wrote:
Could be a Java issue? I looked at the source for the HTTP URL for the frontview and uses Java. Otherwise I can't imagine why the links will be broken. Except for the fact that the broken links are looking at a share called /images which I can't see on the drive.It does use server-side java, but that shouldn't create trouble.
If you are very comfortable with linux commands, there might be some things you could look at. There aren't really any other troubleshooting options other remote Netgear support, and the brute-force factory reset / build everything over.
After the data is copied, you could try restarting. But I do stress that you need to get the data off right away. If a restart fails, the risk to your data definitely goes up.
- I am saving my data as we speak to my other NAS Drive. But it takes quite some time because there are many many gigabytes of data. Until that copy is complete I can't try the factory reinstall. I will keep you posted.
Joni-the-bullet wrote:
I am saving my data as we speak to my other NAS Drive.Great.
It does take a long time (unless it is an incremental backup), so I'm glad its already underway.
Okay. So, I performed a factory reset, and now I cannot see the drive at all. It appears on my network, but it refuses the connection from both IE and Chrome. I cannot map to the drive because it will not accept the default password for admin. What do you suggest, now??
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