ReadyNAS Pro 2 - no access

[andy-b]

Hi,

I have suddenly lost access to the data on my ReadyNAS Pro 2. I can log in via the Web admin interface, but all file sharing protocols are off and can not be turned on.

The situation seems similar to that here Shares-lost  and I suspect it is due to log msgs causing full OS partition.

But I have also lost ssh access -so I can not see or login to clear.

How can I fix this?

Regards

/Andy

Hostname: velvet
Model: ReadyNAS Pro 2 [X-RAID2]
Serial: 2K21140D000F5
Firmware: RAIDiator 4.2.28
Memory: 1024 MB [DDR3]
IPv4 address: 1: Not Connected
IPv4 address: 2: 192.168.1.8
Volume C: Online, X-RAID2, 2 disks, 13% of 1841 GB used

[StephenB · Accepted solution]

Well, the original post was suggesting that you use the procedure here: http://onlyblueatwork.wordpress.com/2012/12/04/netgear-readynas-access-recovery/

followed by mdgm's suggestions after you clean the OS partition

# cd
# sync
# umount /mnt
# mdadm --stop --scan

do you have a backup? 

[MikeFH]

Hi Andy,

Seem's like is a common issue. I even lost acces to the admin GUI and the had to rebuild the OS. 

Just for my santy, does you isue look like mine? Link here -> https://community.netgear.com/t5/Using-your-ReadyNAS/cannot-enable-any-readynas-services-in-netgear-...

Thanks

Mike

[andy-b]

Hi Mike,

Looks like you are using OS 6. I did not upgrade to that. So while the causes may be similar my issue looks different. I can not enable any protocols and the share list has disappeared.

/Andy

[MikeFH]

Thanks.

I am proper stuck ! here...

Looks like i need to back my data up and whipe my NAS and maybe format my disc

Mike

[StephenB]

andy-b, this thread might be helpful: https://community.netgear.com/t5/Legacy-NETGEAR-and-Partners-Add/Screwed-sshd-Service/td-p/878508

You could also get per-incident support from Netgear.

[andy-b]

StephenB,

this looks promising but when I try to install Enable Root SSH Access from http://kb.netgear.com/app/answers/detail/a_id/24551

I get "Update file is not valid for this architecture."

Is this the right one or this a misleading error message?

/Andy

[StephenB]

Andy - I thought you did not have web ui access.  That is why I linked in a procedure using tech support mode - which doesn't need you to enable ssh.

If you do have web ui access, then you want the add-on for x86 for 4.2.x firmware.  A direct link is here: http://www.downloads.netgear.com/files/ReadyNAS/ADDON/4.2(X86)/EnableRootSSH_1.0-x86.bin

[andy-b]

Stephen,

I have access to WebUI but actions are not working. Your link is the one I was using. It reports "Update file is not valid for this architecture."

/Andy

[StephenB · Accepted solution]

Well, the original post was suggesting that you use the procedure here: http://onlyblueatwork.wordpress.com/2012/12/04/netgear-readynas-access-recovery/

followed by mdgm's suggestions after you clean the OS partition

# cd
# sync
# umount /mnt
# mdadm --stop --scan

do you have a backup? 

[andy-b]

The boot to Tech support option worked for me. And I can now see all my data.

Thanks.

/Andy

(I had a backup but it was older than it should have been 🙂