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I have read through some of the resolved post here but seems nothing helpped.
I just upgrade the firmware to 5.3.12
I can access the device from windows 7 without issue.
I cannot ping / access from file exploerer / open the admin page from my windows 10.
My network is private.
Windows local user logon
Same workgroup
enabled SMB2 & SMB3 in win 10.
It seems all the issues posted here can ping the device at least, but I just cannot ping the device.
I can see the device using RAIDar though.
I'm not sure whether the app "SMB plus" is available for your NAS. If yes, it might help to overcome these issues. I'm using it on my RN104 and RN204 with no issues.
@Retired_Member wrote: I'm not sure whether the app "SMB plus" is available for your NAS.
I'm not sure whether the app "SMB plus" is available for your NAS.
There is no SMB plus app for OS 5 systems.
@buluan wrote: I cannot ping ... from my windows 10.
I cannot ping ... from my windows 10.
Did you try pinging it's IP address? Or only the hostname?
I have resolved the issue by upgrading my router's firmware.
My router is Asus RT-N66U. It seems the firmware's bug. After upgrading to 3.0.0.4.380_7266, the issue is gone.
