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Re: ReadyNAS not available after moving to ATT Giga
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ReadyNAS not available after moving to ATT Giga
I have been using ReadyNAS RNDP200U for many years with no issues. I recently moved to ATT Giga. Now suddenly I am unable to go to the main page using my browser. I get the error "Can't reach this page".
I can see the device on my ATT router home page.
p.s. I am using Eero for WIFI and disabled ATT router WiFi.
Thanks,
Pete.
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Re: ReadyNAS not available after moving to ATT Giga
Can you access the shares from Windows (or OSX)?
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Re: ReadyNAS not available after moving to ATT Giga
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Re: ReadyNAS not available after moving to ATT Giga
Is the NAS set up to use a static IP address?
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Re: ReadyNAS not available after moving to ATT Giga
Stephen,
It was static before the move. After the move to new router, it got dynamically allocated.
However, I went and configured the IP to be static again and made sure that the IP was the same.
Because I cannot even get to the admin page, I am not able to do any diagnostic/troubleshooting.
Thanks,
Pete.
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Re: ReadyNAS not available after moving to ATT Giga
There's three configurations
-static (configured on the NAS with no DHCP involved)
-dynamic (address assigned by the router using DHCP)
-reserved (address reserved in the router, so the router always assigns the same IP address to the NAS with DHCP.
The most common cause of your problem is a static address that is not compatible with your new router's subnet. For instance, if you assign a 192.168.0.x address when the router is configured for 192.168.1.x.
Do you think that is your situation? If so, there are a couple of fairly easy fixes.
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Re: ReadyNAS not available after moving to ATT Giga
That is in the range of the IPs subnet range. I was using that as it was what I had before.
So I went back to DHCP and let the IP assigned dynamically. Once I got the new IP, I made it static. I am still having the same problem.
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Re: ReadyNAS not available after moving to ATT Giga
Perhaps you have an IP address conflict? (that is another device is using the IP address)? Can you ping the address?
Perhaps go back to DHCP and then reserve the IP address in the router.
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Re: ReadyNAS not available after moving to ATT Giga
I got instant response when trying to ping that IP.
I also do not have any other device on that IP.
p.s. I had already made that IP static for ReadyNAS.
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Re: ReadyNAS not available after moving to ATT Giga
I reserved it in ATT Router config.
How do I access ReadyNAS Admin UI? I am not able to get through the default url of 192.168.1.142/admin from my PC.
p.s. My ReadyNAS is currently directly connected to ATT Router.
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Re: ReadyNAS not available after moving to ATT Giga
Normally it would be https://192.168.1.142/admin
Do you see any shares if you enter \\192.168.1.142 in the address bar of windows file explorer?
Though it might be a long shot - have you tried reserving a lower address (perhaps in the .64-95 range)? I used to have an ISP-provided actiontec router which included a coax bridge for my set top boxes. It was hardwired to reserve the upper addresses of the subnet for coax-connected devices - but the configuration didn't show that anywhere.
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Re: ReadyNAS not available after moving to ATT Giga
You are right about the admin url. I tried the ip in windows explorer and got the error "Windows cannot access \\192.168.1.142
I then reserved a lower ip 192.168.1.80. When I tried this, https://192.168.1.80/admin it still did not work.
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Re: ReadyNAS not available after moving to ATT Giga
But when you use DHCP with no reservation you can access everything?
Is the subnet mask the usual 255.255.255.0?
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Re: ReadyNAS not available after moving to ATT Giga
Correct, before I ran into this issue after my move.
DHCPv4 Netmask : 255.255.255.0
DHCP Server : On
DHCPv4 Start Address : 192.168.1.64
DHCPv4 End Address : 192.168.1.253
This is what I see on ATT Router for ReadyNAS:
MAC Address : 84:1b:5e:26:cf:6a |
IPv4 Address / Name : 192.168.1.143 / unknown841b5e26cf6a |
Last Activity : Sat Aug 5 09:37:21 2017 |
Status : on |
Allocation : static |
Connection Type : Ethernet LAN-4 |
IPv6 Address : 2600:1700:1960:c4c0:861b:5eff:fe26:cf6a |
Type : slaac |
Valid Lifetime : 1209600s |
Preferred Lifetime : 1209600s |
p.s. Not that it would be the cause of this issue, I am now using Eero mesh and disabled wifi on ATT router. However, ReadyNAS is directly wired into ATT Router.
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Re: ReadyNAS not available after moving to ATT Giga
The error I see when launching in browser (https://192.168.1.143/admin/) is this :
The device or resource (192.168.1.143) is not set up to accept connections on port "https". |
My laptop is on Eero wif with ip of 192.168.7.29. Will this be causing the issue?
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Re: ReadyNAS not available after moving to ATT Giga
I think I figured out what was wrong....
All my devices was on different newtwork (wifi of Eero mesh), whereas my ReadyNAS is directly connected to the main ATT Router via ethernet putting it on different network.
Once I connect my ReadyNAS to Eero device via ethernet, I can see it in RAIDar. However, I cannot get the admin screen to come up in my browser (http://192.168.7.39/admin/)
In RAIDar, I see "Click setup" in top right side of the window. When I click on setup, I get message ReadyNAS is currently not configured with a volume. Will I lose my data if I go through with this?
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Re: ReadyNAS not available after moving to ATT Giga
It sounds like you are double-routing (with the eero mesh is configured as a router). You might consider setting it up as an AP.
With the current setup, it's easier if everything connect to the eero.
Try pinging 192.168.7.39 from that PC. You can also try https://192.168.7.39/admin If you are seeing browser security warnings, click through them.
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Re: ReadyNAS not available after moving to ATT Giga
I can ping it from my laptop.
However, trying https://192.168.7.39/admin/ in browser, gives me the message " The remove device or resource wont accept the connection. It is not setup to accept connections on https.
Is there anything I need to do on ReayNAS?
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Re: ReadyNAS not available after moving to ATT Giga
@vfpeter wrote:
I can ping it from my laptop.
However, trying https://192.168.7.39/admin/ in browser, gives me the message " The remove device or resource wont accept the connection. It is not setup to accept connections on https.
Is there anything I need to do on ReayNAS?
If you can't log into the NAS web ui, there isn't much you can do on the ReadyNAS.
Maybe try powering it down, and then starting it up again?
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Re: ReadyNAS not available after moving to ATT Giga
I powered it up couple of times. I can see it in RAIDar. So why is it I cannot get to the admin GUI in browser?
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Re: ReadyNAS not available after moving to ATT Giga
@vfpeter wrote:
I powered it up couple of times. I can see it in RAIDar. So why is it I cannot get to the admin GUI in browser?
That is the question.
RAIDar can find some devices that have IP configurations that don't match your network router - that's because is uses a multicast discovery protocol that generally does reach all devices.
Does the NAS respond to ping?
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Re: ReadyNAS not available after moving to ATT Giga
yes, it responds to ping.
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Re: ReadyNAS not available after moving to ATT Giga
In RAIDar, now I see "Corrupt root" message.
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