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Re: ReadyNas 102 slow since 6.5.0 update

Ianujc80
Aspirant

ReadyNas 102 slow since 6.5.0 update

We have 2 differant nas's both on 1GB network since upgrading to 6.5.0 we have noticed both has slowed the backups down from 8 hours to 36 plus software being used for both backups are BESR 2013 R2 has anyone else had this problem? copying large files to it is fine just seems to be the backup software the only thing that has changed at both locations is the firmware of the nas.

 

Regards

Ian

Model: RN10200|ReadyNAS 100 Series 2- Bay (Diskless)
Message 1 of 21
jaimeconde
Aspirant

Re: ReadyNas 102 slow since 6.5.0 update

I have two RN104, one of them updated to 6.5.0. Of course antivirus is disabled in NAS.

What I noticed is that speed slows down to terrible 9-10 Mb/s when backing up my ESXi Virtual Machines and NAS is connected into my LAN, BUT it gets 35-40 Mb/s when I isolate backup traffic throught a netlan. So weird because it happens only with the backup software (in my case, Trilead but I tried with others too) and not when copying SMB or AFP files. I tried in two different environments with same results.

 

Network configuration is the same (not ip of course), gigabit cat6 and nobody connected but me, so this is not the problem. Everyting goes blazing fast through lan except VM backups. Into netlan, its fast. Into lan, incredibly slow. 

So disappointed.

Model: RN104|ReadyNAS 100 Series
Message 2 of 21
Ianujc80
Aspirant

Re: ReadyNas 102 slow since 6.5.0 update

it is strange as can copy large files no issue what so ever its seem to be a SMB issue

Message 3 of 21
JennC
NETGEAR Employee Retired

Re: ReadyNas 102 slow since 6.5.0 update

Hello Ianujc80,

 

You might want to try official release 6.5.1.

 

Regards,

Message 4 of 21
Ianujc80
Aspirant

Re: ReadyNas 102 slow since 6.5.0 update

Tried still slow i am thinking it might be the backup software but not sure what has changed to cause the issue

Message 5 of 21
JennC
NETGEAR Employee Retired

Re: ReadyNas 102 slow since 6.5.0 update

Hello Ianujc80,

 

Is that backup software installed to a computer? What is the OS of the computer and what protocol does it use to access the volume of the NAS? Is the NAS the destination or the source?

 

Regards,

 

 

Message 6 of 21
Ianujc80
Aspirant

Re: ReadyNas 102 slow since 6.5.0 update

The backup software is System recovery 2013 R2 SP5 using SMB the OS is SBS2011 so windows 2008 R2 its is backing up to the Nas via a UNC path

 

Thanks

Message 7 of 21
StephenB
Guru

Re: ReadyNas 102 slow since 6.5.0 update

Are you seeing this slowdown anywhere else?

 

That version of windows should be using SMB 2.0.  Perhaps the SMB plus app will let you adjust some settings to improve its speed.

Message 8 of 21
Ianujc80
Aspirant

Re: ReadyNas 102 slow since 6.5.0 update

Its just when symantec copies to it i can copy large files no issues but just not backup to it !

 

installed SMB App and set to Version 2 still seems to be the same

Message 9 of 21
StephenB
Guru

Re: ReadyNas 102 slow since 6.5.0 update

If you can reset symantec to use a local path, perhaps you can try mapping the share to a drive letter on the PC.

Message 10 of 21
Ianujc80
Aspirant

Re: ReadyNas 102 slow since 6.5.0 update

Tried mapping the nas to a local drive (z:) still slow.

Message 11 of 21
AlexPe
NETGEAR Expert

Re: ReadyNas 102 slow since 6.5.0 update

Can you download all logs, and post the contents of "initrd.log"? 

Message 12 of 21
Ianujc80
Aspirant

Re: ReadyNas 102 slow since 6.5.0 update

[2013/08/23 15:58:06] Factory default initiated due to new disks (no RAID, no partitions)!
[2013/08/23 15:58:23] Defaulting to X-RAID2 mode, RAID level 1
[2013/08/23 15:58:50] Factory default initiated on ReadyNASOS .
[2013/08/23 09:10:19] Updated from ReadyNASOS 6.0.0 to 6.0.8.
[2013/09/23 05:36:57] Updated from ReadyNASOS 6.0.8 to 6.1.2.
[2014/05/08 09:54:15] Updated from ReadyNASOS 6.1.2 (1378503409) to 6.1.7 (1396977042).
[2016/04/07 07:29:49] Updated from ReadyNASOS 6.1.7 () to 6.2.5 (ReadyNASOS).
[2016/06/14 02:47:15] Updated from ReadyNASOS 6.2.5 (ReadyNASOS) to 6.5.0 (ReadyNASOS).
[2016/06/22 07:03:23] Updated from ReadyNASOS 6.5.0 (ReadyNASOS) to 6.5.1 (RC1).
[2016/06/22 07:09:03] Updated from ReadyNASOS 6.5.1 (RC1) to 6.4.2 (ReadyNASOS).
[2016/06/23 01:42:00] Updated from ReadyNASOS 6.4.2 (ReadyNASOS) to 6.5.1 (ReadyNASOS).

Message 13 of 21
AlexPe
NETGEAR Expert

Re: ReadyNas 102 slow since 6.5.0 update

lanujc80,

 

Ok yes, it is as I suspected. there was a modification to BTRFS that you can only take advantage of if you backup data and factory reset. It provides a larger allocation per leaf. I'm assuming if we look at your system from ssh that the leaf size is currently 4k. The adjustment is 32k and helps support performance. This may help in your situation, I would suggest giving it a try. 

 

You should have noticed a performance decrease once you updated to 6.4.0 as well if this modification has not been allocated, so seeing as you jumped from 6.2.5 to 6.5.0 this follows with a possible resolution here.

 

Alexp

Message 14 of 21
Ianujc80
Aspirant

Re: ReadyNas 102 slow since 6.5.0 update

Ok Thanks i have factory reset the device it is currently doing a resync so unable to write to the nas 5 hours remaining

 

thanks

Message 15 of 21
Ianujc80
Aspirant

Re: ReadyNas 102 slow since 6.5.0 update

Still slow after a factory reset

Message 16 of 21
StormUK
Tutor

Re: ReadyNas 102 slow since 6.5.0 update

I have the identical problem whith 4 seperate 102's using Symantec System Recovery and also StorageCraft ShadowProtect.  I've also tried a factory reset without any improvement.  As far as I am aware the problem started after upgrading to 6.4.

Model: RN102|ReadyNAS 100 Series
Message 17 of 21
Ianujc80
Aspirant

Re: ReadyNas 102 slow since 6.5.0 update

We went ISCSI in the end and this fixed the issue it seems to be a SMB problem

Message 18 of 21
TwILeK1
Aspirant

Re: ReadyNas 102 slow since 6.5.0 update

Hi

 

I have an RN104 with 4 disk

After i updated to 6.5.X i got terrible system performance 😞

 

I can't download the logs ... timeout, sometimes i can't connect to the readygear frontend, because can't connect to readynasd ...

The disk speed sometime 160Mb/s sometime 286kb/s! (YES! 286kb/sec) ... 

 

I tried the btrfs scrub, but readynasd crashd and btrfs defuncted ... (i canceld the scrub from terminal)

i can't connect with samba, can't connect with nfs ...

the ssh terminal sometime freez, wait disk IO ... 

 

I removed some data from the server, but i think it's not too optimized, when i need 600GB free space for normal performance .... that is a joke

 

root@NyulNAS:/etc# dd if=/dev/zero of=/Data/t.bin bs=8k count=10k
10240+0 records in
10240+0 records out
83886080 bytes (84 MB) copied, 0.565592 s, 148 MB/s
root@NyulNAS:/etc# dd if=/dev/zero of=/Data/t.bin bs=8k count=10k
10240+0 records in
10240+0 records out
83886080 bytes (84 MB) copied, 0.516513 s, 162 MB/s
root@NyulNAS:/etc# dd if=/dev/zero of=/Data/t.bin bs=8k count=10k
10240+0 records in
10240+0 records out
83886080 bytes (84 MB) copied, 0.519188 s, 162 MB/s
root@NyulNAS:/etc# dd if=/dev/zero of=/Data/t.bin bs=8k count=10k
10240+0 records in
10240+0 records out
83886080 bytes (84 MB) copied, 0.504469 s, 166 MB/s
root@NyulNAS:/etc# dd if=/dev/zero of=/Data/t.bin bs=8k count=10k
10240+0 records in
10240+0 records out
83886080 bytes (84 MB) copied, 0.510758 s, 164 MB/s
root@NyulNAS:/etc# dd if=/dev/zero of=/Data/t.bin bs=8k count=10k
10240+0 records in
10240+0 records out
83886080 bytes (84 MB) copied, 0.507346 s, 165 MB/s

root@NyulNAS:~# dd if=/dev/zero of=/Data/t.bin bs=8k count=10k
^C2298+0 records in
2298+0 records out
18825216 bytes (19 MB) copied, 6.44448 s, 2.9 MB/s

root@NyulNAS:/etc# dd if=/dev/zero of=/Data/t.bin bs=8k count=10k
^C^C^C^C


1+0 records in
1+0 records out
8192 bytes (8.2 kB) copied, 450.47 s, 0.0 kB/s

 

0.0kb/s ... 🙂

 

 

Model: RN104|ReadyNAS 100 Series
Message 19 of 21
TwILeK1
Aspirant

Re: ReadyNas 102 slow since 6.5.0 update

I stopped the smb service (samba) (systemctl stop smb) and got better performance, but i can't access to the files vie smb 😄

I think have any error in the smbd or nmbd :? (this is only a tipp)

Message 20 of 21
TwILeK1
Aspirant

Re: ReadyNas 102 slow since 6.5.0 update

The root file system access is very low 😞

 

/dev/md0, ext4 mount point: /

i started a simple dd command: dd if=/dev/zero of=/tmp/t.dat bs=8k count=10k

after i can't start any other command 😞 system fully stopped while not killed the dd ... 

Message 21 of 21
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