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As of today, it seems that my ReadyNas 202 will not power on. I've tested it at several known working wall plugs and it is not powering on at all. My 90 days complimentary support ended earlier this month, and I've submitted a ticket through the support system but haven't gotten any sort of confirmation email and the mynetgear support interface does not show the ticket.
What are my options here? Is it possible the power supply is bad and I can just pick up another one? Could I possibly get another ReadyNas 202 unit and recover my original Raid1 array?
Try removing the disk, and turning on the NAS. Lights should light, and RAIDar should see it. If neither happen, then you have failed hardware, and they should send you an RMA.
Try again on the support ticket - it looks like something might have gone wrong there.
Try removing the disk, and turning on the NAS. Lights should light, and RAIDar should see it. If neither happen, then you have failed hardware, and they should send you an RMA.
Try again on the support ticket - it looks like something might have gone wrong there.
Support should still perform hardware check to know if this is a chassis or drive problem. For the meantime, give StephenB's suggestion a try and update this thread.
Thank you both for the suggestions. I did try to remove both drives from the device and it still would not power on. I followed up with support and they are shipping me out a replacement power supply, so I'm hopeful that will resolve the issue!
You're welcome. I believe that the replacement unit will help you with your problem and will make your volume accessible again. Just ensure that the drives will be inserted in the right order or arrangement before booting up. Just update us by posting back on this thread.
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