Re: Readynas-102-not-backing-up-and-freezing......continued!

StephenB · ‎2016-05-31

You can post screen shots using the image icon in the forum toolbar.

The power spec for USB 2 is 500 ma, so of course the corsair was well below that. Can you measure power peaks, or just average?

YorkBoy · ‎2016-05-31

Its a digital device that measures current and shows measurements at 1 sec intervals. So watching this while the backup took place I never saw a reading above 110mA.

Screenshot here.

Note identical sizes etc but different names. So two shares shown when the one external drive (generic) was installed.

mdgm-ntgr · ‎2016-05-31

@StephenB wrote:

I am wondering if the more efficient NTFS software on the NAS is causing the drives to pull more power (since the throughput is higher).

I guess you could install ntfs-3g using apt-get and mount the USB drive using that and test that theory.

YorkBoy · ‎2016-05-31

Plain english please Stephen.

As I keep saying I'm a surveyor, not an IT person.

Thanks

StephenB · ‎2016-05-31

@mdgm wrote:

I guess you could install ntfs-3g using apt-get and mount the USB drive using that and test that theory.

Can you explain that a bit more?

YorkBoy · ‎2016-05-31

Apologies Stephen, my comment for an explanation shouldn't have been directed to you.

StephenB · ‎2016-05-31

@YorkBoy wrote:

Apologies Stephen, my comment for an explanation shouldn't have been directed to you.

No problem, apology accepted...

I hope you can sort out these last issues quickly.

YorkBoy · ‎2016-05-31

Hi Stephen

Yes me too, this has been going on for over 6 months now.

If all these backups hadn't been working perfectly in the past I would think it was me or some hardware fault but the fact all used to run faultlessly and also that I know of others who have had the same issues with a 102.

I know that downgrading to 6.2.5. has been frowned upon but do you know if anyone has done this from 6.5.0?

Thanks

StephenB · ‎2016-05-31

@YorkBoy wrote:

Hi Stephen

I know that downgrading to 6.2.5. has been frowned upon but do you know if anyone has done this from 6.5.0?

No, I don't. I'd probably get a short USB extender cable at this point, and take advantage of the much faster backup speed you'll get with NTFS on the USB rear ports.

YorkBoy · ‎2016-05-31

Ok, installed a powered hub, the routine still failed and froze the NAS.

So all sticks in the front socket freeze it, a SSD does the same, so does a stick in a powered hub but not a powered HD enclosure.

I already use both rear sockets for alternative nights back ups on two HD so I can't install a cable to mimic the front socket.

By the way, the 102 continually reports loss of communication with the UPS when running a NAS to NAS backup.

Again I think I have done all I can be reasonably expected to do.

YorkBoy · ‎2016-06-03

Strange I have just had an email from Netgear communities as below:-

Topic: Readynas-102-not-backing-up-and-freezing......continued! #26140511
Date: 2016-05-26 03:33 PM

Did it solve your problem?

Click here to view the replies and mark one as an Accepted Solution.

This helps others find helpful answers in the community too!

I can only mark a reply as an accepted solution if indeed it is a solution. So far I do not have a solution for these problems.

StephenB · ‎2016-06-03

@YorkBoy wrote:

I can only mark a reply as an accepted solution if indeed it is a solution. So far I do not have a solution for these problems.

Agreed. So ignore the request.

There was no posting on this thread, so either it was automated, or a Netgear poster realized it was a mis-post and redacted it.

YorkBoy · ‎2016-06-29

I just thought that I would post and inform everyone that the problem has been solved satisfactorily and everything is working now, in fact better than it ever has been.

The problem with slow back ups both to USB drives and NAS to NAS has been a curse ever since my firmware was upgraded from 6.2.5 to 6.4.0 and beyond. Although about a month ago the USB backups were back to normal taking about 1.5 hours instead of the 5 hours under 6.4.0 the NAS to NAS backups were still taking a day. The front socket refuses to work at all failing completely for some unexplained reason.

Yet for the sake of repeating myself all used to work absolutely fine under 6.2.5.

By the way, during the course of digging out some paperwork I discovered the original advert for the 102. I says it's suitable for home and small business use so the comment on here from a Netgear 'expert' some months back that I shouldn't be using the 102 for my small business use was utter horlicks.

So how did I solve the issue you may be wondering?

I took advice and based on that after 8 months of pointless hassle, much of it here with seemingly little hope of ever resolving the issue, I rejected the 102 as being unfit for purpose, I had the unit returned for a full credit and am now running a Synology NAS.

So Netgear can stick their kit where the sun don't shine.

Have a nice day.