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I set up my readynas in 2018 and it's been working fine since. Today I tried to access my files, and it wouldn't load. I tried to go to the IP address and it says not found. I checked my router attached devices and it doesn't show.
I tried the 2 netgear programs to find it, Raider and (I forgot the other name) and neither found it.
I rebooted the device several times, to no avail. I'm not sure what could've happened. I tried plugging in the 2nd lan port, directly to my router to rule out the port, cable, and switch.
I plugged in a monitor directly too the nas, and I can get to the bios screen. I can enter it, but I can't get anything past that. After trying to continue to boot, I get a black screen/monitor shuts off.
The lights on the front. 2nd light for lan connection. (blinking blue) 4th light for power is blinking green. I have 3 HDD's in the device. 1 2 & 3 have steady blue lights. Drive 1 has a steady green light as well.
The data I have is not backed up and I'm really afraid to lose everything. Thank you in advance.
Are the ethernet LEDs showing a connection at the NAS and the router?
Also, you could try powering down the NAS, and removing the disks (labeling by slot). Then power up diskless, and see if you get an IP address at the router, and if RAIDar can find it.
I'm on my phone and there's no edit button that I see. Please excuse the double post. The IP address did change. I'm plugged in a different port on the back of the NAS and everything too though.
So I pulled out Disk 1, and it booted on disk 2. My usual password worked, interface worked, etc.
It automatically updated the firmware according to the logs. I powered down, put drive 1 in, and we are copying the data now. It's iffy, but it looks as if the data is copying. The speeds are jumping all over and it's taking a long time, but it looks to be working.
If I can get the data off, I will be excited! After that, I don't know if it was just a bad update, or a bad drive...
After that, I don't know if it was just a bad update, or a bad drive...
The OS partition that the NAS boots from is RAID-1 (mirrored on all drives in the system). Normally the boot loader will boot from the first bootable disk it finds in the system - it doesn't fail over to the another drive if that disk fails to boot, and it doesn't take advantage of the RAID redundancy.
If the system fails to boot with disk 1 installed, but boots without it, then that generally points to a bad drive, and not a failed update. In that situation, I'd personally look at the log zip fip file for errors, and would also test the drive in a PC with vendor tools before reinstalling the drive.
Putting back in the original Drive 1 was probably not your best move, since it likely has errors and new problems could have arisen during the re-sync, but I'm glad it worked out for you.
