I've just successfully upgraged my RN102 from 6.2.5 to 6.5.1. I've held off for quite a while as there's been a few horror stories on here with people having to factory reset / copy all their data off/on etc.
Reading the threads here it seemed that having large numbers of snapshots was the main cause of problems so I made a backup of the system, deleted all snapshots and let it upgrade. Took about 10 minutes and (almost) everything came back working. I had to re-define my backup jobs as the name of my USB drive has changed and I couldn't find a way to edit the old jobs to correct it (All fields in 'settings' were non-responsive including destination path).
A couple of issues :-
1) The backup button on the front panel no longer lights up when it's ready to go.
I used to plug in my USB drive, wait a short while as it was mounted and the button lit up, then I could press it to start the backup job. It still starts the B/U job but I have to guess when it's ready.
2) I can't login to the NAS with a user account. I have a user account defined with read-only access, I used to be able to login to download files when needed. Now the login just fails as if password is wrong. Have deleted/created the account again but still no luck. I see the account deleted/added in the log files but there's nothing about any failed login attempts.
Any ideas?
Model: RN10200|ReadyNAS 100 Series 2- Bay (Diskless)
Are you referring to ReadyCloud? You mentioned you upgraded from 6.2.5, I presume you have not upgraded your ReadyCloud account yet. If ReadyCloud is enabled on your ReadyNAS, take note of the ReadyCloud account you registered to it under Cloud > ReadyCloud. This account needs to be upgraded to myNetgear by getting to readycloud.netgear.com. Once it's upgraded, it will be using a myNetgear account that is in an email address format. Once done, go back to the admin page and refresh the Cloud tab, the ReadyCloud account that has been entered should automatically change to the new account once the ReadyNAS receives a signal from ReadyCloud server that this ReadyCloud account is associated with the email address that has been created as you myNetgear account.
Please note that if you are going leave ReadyCloud, this will delete the ReadyCloud users you have added to your NAS as well as their home shares, so make sure to always have updated backup.
No, I'm not refering to ReadyCloud - I've updated that to the new 'MyNETGEAR' account and that works fine.
I used to be able to login directly to the NAS with a user account - a bit like login as admin, but instead of getting the Admin page I would just be able to browse and download files from shares that have HTTP access enabled.
Can you give me a screenshot of one of the shares'share permission settings you are trying to access via HTTPS? I mean the permission settings of the HTTP of the share.
I am publishing this message in case it assists other users. I use a ReadyNAS 104 for domestic use. Following my upgrade to ReadyNAS firmware v6.5.1 and switching to a MyNETGEAR account, I found I could not connect via File Explorer/Network to the ReadyNAS 104 from my Win 10 PC, although other PCs and devices in the house could connect. I have several drives mapped to the NAS, such as Drive M = ReadyNAS/Music, and these would not connect either. I could see the NAS via a web browser (Firefox).
I worked out that my PC must have been using a password to connect to the NAS via drive letter or File Explorer, since this PC was the one originally used to set up the NAS and the Cloud interface. Other users are "Anonymous" with no password.. After a little searching, I found the Credential Manager in Control Panel, where under Windows Credentials, I set up a credential for the ReadyNAS with the new MyNETGEAR account username and password. This solved the problem. But I noticed there was no ReadyNAS credential there previously.
I would be interested to hear if this is the best approach?
...I worked out that my PC must have been using a password to connect to the NAS via drive letter or File Explorer, since this PC was the one originally used to set up the NAS and the Cloud interface. Other users are "Anonymous" with no password.. After a little searching, I found the Credential Manager in Control Panel, where under Windows Credentials, I set up a credential for the ReadyNAS with the new MyNETGEAR account username and password. This solved the problem. But I noticed there was no ReadyNAS credential there previously.
By default, Windows uses your PC login for network shares. If that isn't accepted by the NAS you are denied access (even if you have anonymous access setup on the NAS,it still will check the user/password it was given). It is possible the NAS now has a user account with the same username as the PC logon. Alternatively, there could be something about the PC username/password format that is causing the NAS to reject it.
Anyway, you are correct in thinking that the PC was presenting credentials to the NAS even if there is nothing saved in the credential manager. The credential manager over-rides the credentials the PC normally uses.
I would be interested to hear if this is the best approach?
I'd say yes. The alternative is to change the PC username/password to try and avoid the problem.
Though you might not have needed to use your MyNetgear account credentials. If the NAS is set up for anonynous access you probably also could have used guest/guest.
