Re: Volume Corrupted - lost all my backups - can't write new files

Vinz · ‎2017-12-18

Updated to 6.9.1 and was working for a few weeks before I got a few warning by email that the volume was de-synchronized. So I went to check up what's up with that to find out my volume was not showing anything and all my backup were missing

I removed all my drives (Disk A and B) and put back my old (C and D) to check them. They were fine so I copied them on A and B and let everything roll for the weekend. When I came back my backup was there and everything was fine. The next day all my drive looked liked they failed and none had any file in them. I restored my NAS to 6.8.1 but still no files. I tried restoring my system file (had 2 each for the last 2 months) for the NAS but it says it's corrompted or something for both of them.

Now I'm trying to recreate my shares but it won't let me create a new folder...

Vinz · ‎2017-12-18

Forgot to add error message:

"Could not add share due to configuration update failure. Commit Failed." Code : 1013030001

StephenB · ‎2017-12-18

Can you still read the files from C+D? This is an old internal volume, correct? (not USB drives)

I think the most direct course of action is to

back up the files on C+D
reinstall A+B
do a factory reset
upgrade to 6.9.1
restore the config
restore the data from the backup.

Vinz · ‎2017-12-19

The NAS doesn't see anything on any drives except the OS. I don't see my files or the shares or even the backup schedules but I see my users. I'll try to put them in a computer to see if there anything left.

Factory default seems like the way to go althought I don't think I'll be able to restore my config files as the NAS see them as corrupted. 😞

StephenB · ‎2017-12-19

@Vinz wrote:

Factory default seems like the way to go althought I don't think I'll be able to restore my config files as the NAS see them as corrupted.

Sorry, I meant to say recreate the config.

@Vinz wrote:

I'll try to put them in a computer to see if there anything left.

You'll need a linux PC,since Windows and OSX don't support btrfs.

I am thinking you've been rotating out internal drives as a backup strategy. There are issues doing that, and I suspect you've hit some of them.

Vinz · ‎2017-12-19

I am thinking you've been rotating out internal drives as a backup strategy. There are issues doing that, and I suspect you've hit some of them.

That's right. I've been doing that for the last 2 years without any issue. I just put one drive, wait for it to boot than put the second one in it so they sync together.

What would you recommend me to do to make sure I keep at least one drive of backup out of site?

StephenB · ‎2017-12-19

What I actually do is back up to other NAS, with a cloud backup for disaster recovery.

If I were backing up to hard drives, I'd go with USB backup, and format the backup drives as NTFS so the files were accessible on an ordinary PC.