X-Raid Verticle Expansion Incomplete

[dfrederiksen]

Hello,

I have recently attempted a Verticle Expansion of our array from X-Raid (6) 12X3TB by

replacing with 4X6TB drives.  I replaced one drive at a time allowing amply time to resync, verifying online in the logs for each.  On the 4th drive, upon completion, I had expected the volume to expand;

however, the following resulted

"Remove inactive volumes to use the disk"

Several reboots later and firmware update i am not much farther ahead.

Is this normal and what have others done in the community to deal with this?

  Firmware 6.9.3

Regards,

Dave

[dfrederiksen · Accepted solution]

Hello,

I ended up opening a support case with NetGear:

Hi there,

The array was suppose to be expanded automatic, but for some reason it didn't take place so engg expanded it manually.

Let me know if you have any other concerns.

Thank you for the logs though.

Sarosh

[yxue]

Is the 6T disk new, or used?

[dfrederiksen]

They were all brand new.

[mdgm-ntgr]

Can you send in your logs (see the Sending Logs link in my sig)?

[dfrederiksen]

I have sent in the logs.

[mdgm-ntgr]

You let your data volume get pretty much 100% full and it has been forced read-only.

Is your backup up to date?

[dfrederiksen]

That is our backup archive.  We don't backup our backups.

[dfrederiksen]

How much space would I need to free up to resolve?

[StephenB]

Normal guidance is to maintain at least 15% free space.  Netgear starts generating warning alerts when free space drops below 30%.

[dfrederiksen]

I now have freed up some space.  How do I proceed to expand the volume?

[JohnCM_S]

Hi dfrederiksen,

Have you tried doing a reboot after freeing up some space?

Regards,

[dfrederiksen]

Yes.  Unfortunately it had no effect and there is no change.

[JohnCM_S]

Hi dfrederiksen,

It could be that the data-1 volume needs to be removed, but you will need to backup your data first and then we will need to check if it is being used by the data volume or not. If it is shows as already used by the data volume then destroying data-1 could take down the entire data volume.

Regards,

[JohnCM_S]

Hi dfrederiksen,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

[dfrederiksen · Accepted solution]

Hello,

I ended up opening a support case with NetGear:

Hi there,

The array was suppose to be expanded automatic, but for some reason it didn't take place so engg expanded it manually.

Let me know if you have any other concerns.

Thank you for the logs though.

Sarosh