firmware update doenst work

[Tobias66]

Hi

actual firmware 6.1.6

every restart message will prompt: upgrade to 6.2.5 -> ok

download works, restart, nothing to see.

no information about problems in systemlog

test with manually download fw 6.2.5 an update -> restart -> same problem

test wtih fw 6.6.0  -> same problem, no infromation eg.

didn't find infromation about this problem...

the first problem is -> usb hard drive will listet with modelname in logfile (not identified) but is'nt see in system overview to reformat the drive (2TB mybook)

reguards Tobias

[StephenB]

Is your issue that the firmware updates failed?  (That is the web ui still says you are running 6.1.6).

[Tobias66]

Yes, message FW Version 6.1.6.

Found another Thread (workaround):

Info under:
http://kb.netgear.com/29974/ReadyNAS-OS-6-RN100-RN2120-cannot-update-due-to-invalid-checksum?cid=wmt...
(Checksumproblem)

But this works only from FW 6.1.9. Informatiosn about older Versions and resoultion -> link is broken.

Tobias

[StephenB]

That article only applied to 6.4.0 upgrades.

Do you have any apps installed?  Also is ssh enabled?

[mdgm-ntgr]

It seems 6.2.5 was on the internal flash but the OS on the disks was still on 6.1.6.

Your system should update to 6.5.2 when you next reboot.

[Tobias66]

Hallo,

Thanks a lot. -> after reboot 6.5.2 was activated. After this i take upgrade to 6.6.0 -> it works.

But my first problem was "usb Device 2TB WD Mybook" could not be found.

One Time Systemlog wrote:

Mi Dez 14 2016 8:56:25 
System: Externes Speichergerät ist verbunden, aber das Dateisystem wird nicht erkannt.

Filesystem was NTFS, Partition deleted on PC (usb connection) -> at netgear nothing works. Use antother data cable, nothing works. test USB hard drive on PC -> works fine.

after download actual log files:

file: usb_storage.txt

*** Connected devices ***
/dev/disk/external/3:1:WDC_WD20EZRX-00D8PB0:WD-WCC4N7HCDHKE:480:-22 -> ../../sdb

file: usb_device.txt

1-0:1.0
1-1 product=My Book 1230 idProduct=1230 idVendor=1058 devnum=3 speed=480
1-1:1.0
2-0:1.0
3-0:1.0

but no entry under System/Overview ;-(

any idea?

-> want use this drive for offsite backup.

[StephenB]

I'm not sure on the cause of the USB issue, but there are some fixes related to USB detection in 6.6.1 beta.

[Tobias66]

Hello,

sorry, doesnt work,

no entry in system/overview. Only one share shown on internal NAS storage

there is no option to use this blank disc.

is there problem with 2 TB USB drives or is there compatibility list available?

any idea?

[StephenB]

Did you check the shares page?  

Also, the log should include a "System: External storage device connected." message.

[Tobias66]

yes, viewed

but no entry under shares , Volumes, e.g.

actual no way to see USB storage.

Message one time in Log only:

german: System: Externes Speichergerät ist verbunden, aber das Dateisystem wird nicht erkannt.

english: external storage indetified but file system could not be recognised.