× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Re: ready nas ultra 6 Drive expansion with 6tb drives

Phaedsys
Aspirant

ready nas ultra 6 Drive expansion with 6tb drives

Hi

 

My Pioneer Pro 6 has been running fine with 6 * 2TB drives in however when I fitted 6 * 4TB WD Reds (on the approved list) it will not expand past  8TB in Raid 5.   have firmware 4.2.15

I have tried factory resets  and the system recognises the 4TB drives  (saying it can see  3726GB on each) but always only makes 167**GB available  ahout 8TB in Raid 5

 

I have tried deleting the the volume but it wont' expand past 8TB 😞

 

Does anyone have any ideas?

 

 

 

 

Model: ReadyNAS RNDP600E|ReadyNAS Pro Pioneeer Chassis only
Message 1 of 16
bedlam1
Prodigy

Re: ready nas ultra 6 Drive expansion with 6tb drives

Firmware 4.2.15 is very old, the current version is 4.2.31, you need to update and perhaps factory default

Hopefully others will help with your expansion issue

You could also consider upgrading the NAS to OS 6 firmware, search the forum on this

Message 2 of 16
Phaedsys
Aspirant

Re: ready nas ultra 6 Drive expansion with 6tb drives

looks like that is solving the problem.... 🙂 

Thanks

 

Message 3 of 16
Phaedsys
Aspirant

Re: ready nas ultra 6 Drive expansion with 6tb drives

the 4.2.31 firmware only partially worked. It seems to be able to see all 3726 GB of each disk when I look at the  "Status->Health"  but the volume (X-RAID2)  is only 8324GB....  it won't expand past the size it was with 6*2TB disks.  any suggestions?

Model: ReadyNAS RNDP600E|ReadyNAS Pro Pioneeer Chassis only
Message 4 of 16
StephenB
Guru

Re: ready nas ultra 6 Drive expansion with 6tb drives

What process did you use?  It should be something like:

  1. Update to 4.2.31
  2. power down
  3. install 6x6TB
  4. power up, using boot menu to do factory reset

Given where you are, you should probably try the factory default facility in Frontview (system->update, choose the "factory default" tab, then click "perform factory default").

Message 5 of 16
Phaedsys
Aspirant

Re: ready nas ultra 6 Drive expansion with 6tb drives

The factory rest fromthe System->Update worked this time.  I think it has to do a factory reset and then when a second one is done via that menu it changed the disk form alocating 167*GB  (the same as the 6 by 2TB HDD I had inthere) to 3726GB  (but still only giving 8TB of space)  then on the next reset it expanded it to 18TB of usable space.   This is with firmware 4.2.31 in the Pioneer Pro 6.  

 

I am now a happy bunny and will sopend the next couple of days moving all the 6Tb of files thatr were onthe system back on to it.

 

thansk for evryone's help.

Message 6 of 16
Sandshark
Sensei

Re: ready nas ultra 6 Drive expansion with 6tb drives

Since you already have to restore your data, this is a good time for you to consider moving to OS6.x.  It uses a much newer Linux distro, plus lacks many of the the expansion restrictions of OS 4.x.

Message 7 of 16
Phaedsys
Aspirant

Re: ready nas ultra 6 Drive expansion with 6tb drives

I am well over half way though putting al the databack so it is a bit late. Also  when I do check for updates it tells me I am onthe latesr version.  I would be a little wary of going to firmwar/OS that was not designed for this unit.  

 

My 516 is running OS6 happliy but that was what it came with.  How certain are you that OS6 will be OK on a Pinoeer Pro?

 

BTW what happened to OS5?  

Model: ReadyNAS RNDP600E|ReadyNAS Pro Pioneeer Chassis only
Message 8 of 16
StephenB
Guru

Re: ready nas ultra 6 Drive expansion with 6tb drives


@Phaedsys wrote:

 

 

BTW what happened to OS5?  


OS 5 was short-lived - the NV+ v2 and Duo V2 use it.

 


@Phaedsys wrote:

How certain are you that OS6 will be OK on a Pinoeer Pro?

 


OS 4.2 systems that use 64 bit architectures can be migrated to OS 6.  The process is destructive (disks are reformatted), and it isn't supported by Netgear.  However, there are instructions here, and many users have taken the plunge.  Note you can convert back (though the disks are reformatted again).

 

FWIW, my own Pro-6 is still running OS 4.2, but if I ever do need a factory reset I will likely switch it over.  

Message 9 of 16
bedlam1
Prodigy

Re: ready nas ultra 6 Drive expansion with 6tb drives

@Phaedsys you may find this POSTING useful

Message 10 of 16
Phaedsys
Aspirant

Re: ready nas ultra 6 Drive expansion with 6tb drives

Hi

 

The problem with going form OS4 to OS6 is "it isn't supported by Netgear" so they might change somehting in OS6 that screws up my Pinoeer Pro.   I have my data stored on a RAID6 system because I don't want to loose it. So whilst OS4 has priven reliable on my system Pioneer Pro I will stick with it.

 

I also have a 516 running OS6 that I can expand out to 60Tb (on top of the 24TB inthe Pioneer pro)   So eventually  84TB on online RAIDg storate is fine. 

 

I have (using the old disks from the expansion another  15TB of external USB disks for off line storeage. This will go up to 27TB as I expand the 516.

 

I have an article written in the 1980's by some one reviwing a (I think 16Kb) RAM pack for the Spectrum, computer. He said the interface was flaky so don't bother besides "real programmers" only needed 32 Kilobytes of memory anyway. I thin siliar was said when the firat PC's went over 512 Kb and the first hard disks were  10 Megabytes. SO I expcet that in a few years my 100TB of storage will be seen as far too restrictive 🙂

 

Thanks to everyone for your help and suggestions.

Model: ReadyNAS RNDP600E|ReadyNAS Pro Pioneeer Chassis only
Message 11 of 16
bedlam1
Prodigy

Re: ready nas ultra 6 Drive expansion with 6tb drives

"Isn't supported by Netgear" refers to Warranty support (if you have any now) not the OS6 system itself, which is better supported than OS4 I suspect, 

It is unlikely anything will change in OS6 adversely affecting legacy NAS I hope.

Message 12 of 16
StephenB
Guru

Re: ready nas ultra 6 Drive expansion with 6tb drives


@bedlam1 wrote:

"Isn't supported by Netgear" refers to Warranty support (if you have any now)


Well, no.   Some folks (including some netgear mods) have mis-spoken on this point over the past years.

 

It means no paid support from my.netgear.com unless you first reinstall OS 4.2.  Service contracts won't be honored, per-incident support isn't available.  Netgear has told me that data recovery is an exception - that apparently is available for OS6 on legacy.

 

I think Netgear would have to honor the hardware warranty anyway, though it is unlikely that an ultra-6 would still have hardware warranty coverage.

 


@bedlam1 wrote:

...not the OS6 system itself, which is better supported than OS4 I suspect, 

It is unlikely anything will change in OS6 adversely affecting legacy NAS I hope.


"Better supported" needs to be more nuanced.  OS-6 is under active development, with new features and security patches.  The version of linux is current, and has been updated several times in firmware releases.   So OS-6 is "better supported" in the sense that firmware updates happen often, with bugs are being fixed, security issues addressed, and new features added. 

 

But of course "no paid support" means that issues like inactive volumes, OS partition filling, etc won't be fixed by support - you'd need to hope that Netgear mods here will provide courtesy help, or of course do a factory reset and restore the NAS from backup.

 

One advantage of OS-6 is that your OS 4.2 NAS only supports SMBv1  (experimental SMBv2 can be turned on via ssh).  Microsoft is deprecating SMBv1.  OS-6 supports the current SMBv3.  In my own case this is not a concern - my pro-6 is now a backup NAS, so it doesn't actually need SMB enabled at all.  But if your NAS is a primary NAS, this will become an issue for you over time.

 

Another advantage is that you would be able to directly migrate your disks to a new OS-6 NAS when the time comes.

 

The main disadvantages are

  • no option for paid support
  • some risk that a future OS 6 update won't work on the ultra

But so far the development team has fixed issues with legacy platforms, especially during the open betas here.  Currently shipping OS6 x86 systems have at least 2 GB of memory, so you might consider upgrading the RAM in your ultra-6 if you decide to switch.

 

Note I'm not saying whether you should switch or not.  I'm just laying out the considerations.  Personally I likely will switch when my pro-6 needs a factory reset (or just retire it).

 

Message 13 of 16
Phaedsys
Aspirant

Re: ready nas ultra 6 Drive expansion with 6tb drives


@bedlam1 wrote:

"Isn't supported by Netgear" refers to Warranty support (if you have any now) not the OS6 system itself, which is better supported than OS4 I suspect, 

It is unlikely anything will change in OS6 adversely affecting legacy NAS I hope.


The Laws of Sod1, Finagle2 and Murphy3 all clearly state that anything unlikey WILL happen and hopes are doomed to dissapointment 🙂

 

I have the "latest" version of the OS4 designed for the hardware.  I think I will minimise risks by staying with it. If I need any more storage over the planned 84TB online RAID I will get a new NAS with =>60TB storage. 

 

Ref1 Sod's Law

Ref 2: Finagles Law

Ref 3: Murphy Law

Model: ReadyNAS RNDP6000v2|ReadyNAS Pro 6 Chassis only,ReadyNAS RNDP600E|ReadyNAS Pro Pioneeer Chassis only
Message 14 of 16
Sandshark
Sensei

Re: ready nas ultra 6 Drive expansion with 6tb drives

It's your choice.  But, IMHO, even if 6.9.1 were the last OS6 version compatible with my legacy hardware, it's a lot more current than 4.2.x and I would not go back (though that is an option).  One addition to the "unsupported" nature of OS6 on legacy:  It's not just warranty, Netgear will also not provide paid support after warranty.  But the forum certainly does provide support.

Message 15 of 16
mdgm-ntgr
NETGEAR Employee Retired

Re: ready nas ultra 6 Drive expansion with 6tb drives

4.2.16 was the first firmware to support disks larger than 2TB. So you were running the last firmware not to support them (4.2.15).

 

There is a process to upgrade to OS6 and one to downgrade the unit back (both require a factory reset).

 

It’s an option, but it’s certainly fine to stay on RAIDiator-x86 4.2.x.

 

The limitations of RAIDiator-x86 4.2.x will become more of an issue over time for some at least.

 

For a backup unit many of the improvements from going to OS6 may not be so important and the ability to purchase support if needed is certainly a benefit of sticking with 4.2.x

Message 16 of 16
Top Contributors
Discussion stats
  • 15 replies
  • 2683 views
  • 2 kudos
  • 5 in conversation
Announcements