× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

readynas102 not booting webinterface

3ndu
Aspirant

readynas102 not booting webinterface

Hi,

 

I can access my all my files so the disks are OK, but somehow the webinterface is not working. it redirects me to a page that says the device might be too busy. I've just updated to 6.4.0. the power led keeps blinking and RAIDar shows that the device is still booting (readycloud cannot detect the device).

 

I've tried resetting and reinstalling the OS, but that does't seem to work as the page loads OS 6.4.0 without any succes.

 

Any ideas how to solve this? Or is my readynas just broken? 😞

Message 1 of 13
3ndu
Aspirant

Re: readynas102 not booting webinterface

In addition, it seems I can only 'play' my files, but not delete them.

Message 2 of 13
StephenB
Guru

Re: readynas102 not booting webinterface

At the "ReadyNAS Network Storage" level here you will see "important updates" on the upper right.  There's a link there at the moment:

Have you read through that FAQ?

 

When you say you can "play but not delete"- how are you accessing files?  DLNA?  SMB?  Some other way?

Message 3 of 13
3ndu
Aspirant

Re: readynas102 not booting webinterface

hi, I'm using SMB to access the files. I've read the FAQ and tried it, but no luck. Maybe I did somethings wrong. I'll try again tomorrow.

Message 4 of 13
StephenB
Guru

Re: readynas102 not booting webinterface

Try downloading RAIDar 6.0, and see what status it gives for the NAS

Message 5 of 13
3ndu
Aspirant

Re: readynas102 not booting webinterface

It's in dutch, but it basically says 'no harmful software detected' in green. as for the rest; 2 green checkmarks at my 2 disks. I've retried usb recoverytool, but it doesn't work.

Message 6 of 13
mdgm-ntgr
NETGEAR Employee Retired

Re: readynas102 not booting webinterface

Please provide a screenshot of what you see in RAIDar.

Message 7 of 13
3ndu
Aspirant

Re: readynas102 not booting webinterface

I've tried resetting again and now I get the message I had previously. that it is booting.

 

2015-11-05 09_51_48-NETGEAR RAIDar.png

Message 8 of 13
3ndu
Aspirant

Re: readynas102 not booting webinterface

I have set my boot to volume read only, now I'm getting this;

 

2015-11-05 09_59_37-NETGEAR RAIDar.png

 

don;t know why, but I can access admin again and it shows that this will take about 4-5 hours. after this I'm going to try and start normally. seeing how that goes.

Message 9 of 13
mdgm-ntgr
NETGEAR Employee Retired

Re: readynas102 not booting webinterface

Can you send in your logs (see the Sending Logs link in my sig)?

Message 10 of 13
3ndu
Aspirant

Re: readynas102 not booting webinterface

thanks for the fast responds. I've sent you an e-mail.

Message 11 of 13
mdgm-ntgr
NETGEAR Employee Retired

Re: readynas102 not booting webinterface

Do you have a backup of your data?

 

If not, I would suggest you backup your data as the next step.

 

Your data volume is very full and you are using snapshots on all your shares.

Message 12 of 13
3ndu
Aspirant

Re: readynas102 not booting webinterface

hi, I have no backup for my data yet because I do not have another HDD that is big enough. Although I do use XRAID. What would be my next step after backing up my data? and is using snapshots a reason for this problem?

Message 13 of 13
Top Contributors
Discussion stats
  • 12 replies
  • 2899 views
  • 1 kudo
  • 3 in conversation
Announcements