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Re: rn104 cant access after firmware update
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Re: rn104 cant access after firmware update
Hello pdasterly,
Try contacting support then so you can let them remote in to your computer and troubleshoot with you.
Regards,
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Re: rn104 cant access after firmware update
only hardware is under warranty, netgear is not offering support without paid subscription
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Re: rn104 cant access after firmware update
Hello pdasterly,
Try also resetting the permissions of the share.
If you support warranty already expired, you may avail their support contract and one if them is the per incident support service contract.
Regards,
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Re: rn104 cant access after firmware update
how do i reset permissions of the share, this was working great before upgrading firmware to RC, should i try to roll back FW to 6.4.0?
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Re: rn104 cant access after firmware update
Hello pdasterly,
That's the reset permissions.
Regards,
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Re: rn104 cant access after firmware update
can i pull drives and do factory reset, i need to preserve my data
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Re: rn104 cant access after firmware update
downgraded to 6.4.0 now everything works again
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Hello pdasterly,
That is unusual. I guess it is best for you to stick with 6.4.0 for the meantime, maybe until the official FW is released.
Regards,
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Re: rn104 cant access after firmware update
did you manage to roll back without data loss?
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Re: rn104 cant access after firmware update
no data loss, rn104 can't shutdown properly. must unplug
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