× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Re: unable to access

tqc4869
Aspirant

unable to access

I have a problem.. and yes, the share is the same name as one of the users.  I can still access the folder, just the permissions on some of the subfolders gives me a deny message.

Message 1 of 16
JennC
NETGEAR Employee Retired

Re: unable to access

Hello tqc4869,

 

You cannot name any of the shares to the same name of any local users because the NAS has a feature of Home folder/share where each local user get their own personal folder when enabled. This personal folder's name is the local user's name. You may be able to get access to it but might get trouble in the future and on permission settings.

 

Subfolder's permissions can also be changed by getting the permission settings of the folder itself. See http://www.addictivetips.com/windows-tips/windows-7-access-denied-permission-ownership/ this might help.

 

Regards,

Message 2 of 16
tqc4869
Aspirant

Re: unable to access

After some further reading, let me clarify:  The issue is with a home share.  I can no longer see it via regular login on the network.  I suspect that when I reconnected the NAS NV+ to an ADS, it somehow screwed up the permissions and folder access to the home share.  I can still see it with a connection via the admin computer but not with any others, even though they share the same profile.

Message 3 of 16
tqc4869
Aspirant

Re: unable to access

Also the link you supplied is a dead link.

Message 4 of 16
tqc4869
Aspirant

Re: unable to access

Also, how come the home share is not listed in the share listing on Radiator?

Message 5 of 16
StephenB
Guru

Re: unable to access


@tqc4869 wrote:

Also the link you supplied is a dead link.


Well, not quite.  The forum software sometimes grabs punctuation at the end of a link, and includes it in the URL. 

 

I fixed it (removing the "," at the end)

 

 

Message 6 of 16
tqc4869
Aspirant

Re: unable to access

Well, things have changed.. I can no longer even access the home share nor does it appear in the listings and I get an error when I type in the folder name.

 

How can I access the home shares I used to have?  And yes, the check mark option is on.

Message 7 of 16
StephenB
Guru

Re: unable to access


@tqc4869 wrote:
 

How can I access the home shares I used to have?  And yes, the check mark option is on.


From the admin UI?  from SMB/CIFS?  Some other way?

Message 8 of 16
tqc4869
Aspirant

Re: unable to access

From SMB/CIFS.  They do not appear.

 

Admin UI doesn't have it on the radiator share list.

Message 9 of 16
StephenB
Guru

Re: unable to access

Well, from SMB/CIFS you will only see your home share if you are using the right credential.

 

So the first thing I'd do is go into windows credential manager, delete any existing credentials for the NAS, and create a new windows credential.

 

 

If you access with the NAS admin credential, you should see "home" in the share list, and then can drill down and see all the user home shares.

Message 10 of 16
tqc4869
Aspirant

Re: unable to access

Actually, I cannot access the share even with the admin credentials.  I cannot see it, nor "home", in the share list to change permissions, but I can see there is data in the User and Group accounts when I click on the name of the user.  I cannot access this share anymore at all.

 

Message 11 of 16
tqc4869
Aspirant

Re: unable to access

The home share is mine, it doesn't seem to accept my credentials.  Is there any other way to edit the security via admin?  I don't know if the ADS and homeshare are 2 separate systems and I broke it when I reconnected the NAS to the ADS.  Even if I change the credentials in the credentials manager to /"NAS"/"HomeShareUsername" or just use "HomeShareUsername" with a password.

 

This would be easier if I could just manage it with the admin creds, but the share does not appear.  So the same user is the admin, the ADS admin, the home share.. and when I connected the ADS again, maybe it removed the home share access?

Message 12 of 16
tqc4869
Aspirant

Re: unable to access

Okay so I am able to access the share finally by using net use <drive.letter>: \\ip.address.of.nas\c /user:admin <admin.password> and looking in the home directory..  Now, how to change the permissions and have it able to be seen and accessed again.

Message 13 of 16
StephenB
Guru

Re: unable to access

Try mapping the home share using net use as well, and see if that also works.

 

net use * /delete

net use t:  \\nasipaddress\username  /user:username userpassword

Message 14 of 16
tqc4869
Aspirant

Re: unable to access

So.. Any way to get it back to the way it was before? 

 

It only can be accessed if I map the drive as admin, but not as the regular user.  Plus, all of the permissions are screwed.

Message 15 of 16
StephenB
Guru

Re: unable to access

Keep in mind is that you can only access the NAS with one credential at a time (which is a windows restriction).  That's why the net use * /delete command was in the earlier post.  There is one workaround -nasipaddress access can use one credential, while nasname access uses a different one.

 

One option you can try is to copy the files off using the admin access.  Then delete the user from the NAS and recreate it.  Connect to the PC as the new user, and then copy the data back.  Net use might be the best way to try this (using net use * /delete in between).

 

 

Message 16 of 16
Top Contributors
Discussion stats
  • 15 replies
  • 3460 views
  • 0 kudos
  • 3 in conversation
Announcements