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Re: AC1200 remove login page to get the new extender set up page

20GT
Guide

AC1200 remove login page to get the new extender set up page

I have a used AC1200 Wi-Fi booster device. When I connect to it to set it up a login page appears and not the New Extender Setup page. How do I fix this?
Message 1 of 14

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20GT
Guide

Re: AC1200 remove login page to get the new extender set up page

I followed a video on youtube and it was pretty easy from there thanks for your help

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Message 11 of 14

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20GT
Guide

Re: AC1200 remove login page to get the new extender set up page

When I reset the device the whole page disappears and it says no connection

Message 2 of 14
plemans
Guru

Re: AC1200 remove login page to get the new extender set up page

What extender do you have? AC1200 is a speed, not a model. 

After the reset, did you connect to the netgear_ext page? 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 3 of 14
20GT
Guide

Re: AC1200 remove login page to get the new extender set up page

 ex5000 thanks didnt know that about that number being speed.
after i reset it i could still connect to it but this time when i wnt to the page, the page said i wasnt connected to it.

Message 4 of 14
plemans
Guru

Re: AC1200 remove login page to get the new extender set up page

I know it sounds stupid but are you connected to the extender's own network and not the routers. (seen it happen). 

also, if you're on ios or mac, make sure icloud relay and private mac/ip address are disabled. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 5 of 14
20GT
Guide

Re: AC1200 remove login page to get the new extender set up page

Also yesterday i came across a NTEGEAR site that allowed me to chat to a pesron and eventually gave them my phone number to get assigned a case number and a call from a tech. when he called he walked me thru some stuff and when I clicked on the ext network it said there was no IPv6 info being shared and that was the reason. he then proceeded to try to sell me service to 

REMOVE INFECTIONS
REMOVE FAKE IP ADDRESS
REPAIR SERVICES
REINSTALL DRIVERS
OPTIMIZATION OF NETWORK
SECURE SOCKET LAYER CERTIFICATE (NETWORK FIRE 
WALL

Message 6 of 14
20GT
Guide

Re: AC1200 remove login page to get the new extender set up page

yes i found the EXT network and connected to it 

 

 

 

 

 

0

Message 7 of 14
plemans
Guru

Re: AC1200 remove login page to get the new extender set up page


@20GT wrote:

Also yesterday i came across a NTEGEAR site that allowed me to chat to a pesron and eventually gave them my phone number to get assigned a case number and a call from a tech. when he called he walked me thru some stuff and when I clicked on the ext network it said there was no IPv6 info being shared and that was the reason. he then proceeded to try to sell me service to 

REMOVE INFECTIONS
REMOVE FAKE IP ADDRESS
REPAIR SERVICES
REINSTALL DRIVERS
OPTIMIZATION OF NETWORK
SECURE SOCKET LAYER CERTIFICATE (NETWORK FIRE 
WALL


That wasn't netgear. They do charge for help if you're after 90 days but they don't sell you any of that. don't google for netgear support as you'll get scam/con sites. 

To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.

 

Netgear uses gearhead for support. you can go directly to them if you'd like as well. 

Your page makes it seem like you already hit WPS on the extender. Did you do that? 
if you log into your router, does the extender show under the attached devices list (or equivalent list) 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 8 of 14
20GT
Guide

Re: AC1200 remove login page to get the new extender set up page

No i havent got it to connect to the router yet. If i use WPS will it mess with anything else or does it only mess with the device it find near it that pressed WPS. Ill give it a try

 

Message 9 of 14
20GT
Guide

Re: AC1200 remove login page to get the new extender set up page

yes I the ext is now connected to the router. the light is on and i have access to the

IP mumber and MAC address

 

my router is calling it EX6110 so it must be that model?

 

ill wait for your responce before continuing 

Message 10 of 14
20GT
Guide

Re: AC1200 remove login page to get the new extender set up page

I followed a video on youtube and it was pretty easy from there thanks for your help

Message 11 of 14
plemans
Guru

Re: AC1200 remove login page to get the new extender set up page

So you got it working? If so, you can mark it solved. 

Glad its working

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 12 of 14
20GT
Guide

Re: AC1200 remove login page to get the new extender set up page

I thought i marked it sloved already? how do i mark it solved?

Message 13 of 14
plemans
Guru

Re: AC1200 remove login page to get the new extender set up page

It is,. my bad!

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 14 of 14
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