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‎2023-08-01
02:16 PM
MC227 (I believe), Software 2.0.7. My Canvas recently upgraded to the latest version and now when I turn it off it keeps auto switching on after about 4 hours. I have auto brightness on; Sleep when r...
‎2023-07-09
11:35 AM
I have two canvas units purchased in 2017, which worked flawlessly until I recently moved. Upon power on, the images were all still there, but I tried to reset the WiFi following instructions. Eventu...
‎2023-06-10
07:22 PM
‎2023-05-28
08:20 PM
1 Kudo
I am unable to delete a number of photos from the Meural Canvas App. The photos always show up in the "All Uploads" folder no matter what I do. These photos have the linked photo icon but ...
‎2020-10-25
01:40 PM
I hope this is just beginner's confusion. I have an album with, say, 50 images created via the web interface. I create a playlist in the IOS app and click "Add". I am presented with "Your Photos" whi...
‎2023-02-10
07:29 AM
I purcgased a brand new Meural Canvas II MC327. I tried to connect it to my home wi-fi, but it didn't no matter what I tried.
The Meural app shows this message "Incorrect network name or password"....
‎2023-01-11
06:36 PM
I uploaded a dozen pictures then tried to add the new pictures to a new playlist. The first problem was when the screen came up with the pictures I just uploaded and then I clicked on add to pl...
‎2022-12-22
06:37 PM
Canvas software version 2.0.9 Good afternoon. I have seen this issue posted before from others, though I didn’t see a solution. When playing my Playlist, every fifth or so image is a black screen...
‎2022-11-15
07:43 PM
Hi I purchased my Meural this year in February. It has been working well up till now. When I logged into the web to update some images on the Meural I cannot find it under my account? Am I m...