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Nighthawk M1 FDD Bands blocked by STC Carrier!
Dear NETGEAR moderators, We are using NETGEAR M1 in Saudi Arabia. All FDD bands were deliberately closed by STC. We only have a 2300 frequency (BAND40) and it’s very weak in Saudi Arabia. We kindly ask you to assist us in removing the unjust frequency blocking. By helping us change the IMEI or update the firmware to solve the problem.C7000-100NAS randomly drops internet connection
Hello, My C7000-100NAS modem seems to randomly drop it's Comcast connection. This happen on 2.4 ghz, 5 ghz, and wired connections. There is no pattern, however the dropped connection usually lasts 2-5 minutes. When this happens, using the Netgear Genie is useless, it just stalls when trying to connect. Connecting to the IP of the modem works fine to reach the admin page. When the connection drops, the cable connection report on the C7000-100NAS shows the connection is good, 20x4 bonding. Other times, it reports the connection is offline. I've been on the phone with Comcast, and they are not seeing anything wrong with the line, and no firmware updates are needed or available. I see there are many reports of this same behavior with this model. The Amazon page is littered with them. I wish I had seen these reports before buying this pricey peice of equipment. I am hoping Netgear has a resolution. Of course the compimentary support period ended like 10 days ago, which is another source of frustration with this product. Any help would be appreciated. Thanks.Nighthawk MR1100 -- Yes you can unlock on AT&T
Sorry -- this is a repost with a better subject line: Hi Everyone, FYI, I was able to get AT&T to provide me with an unlock code for my MR1100. You cannot use the web form or myATT app to unlock as it will not validate IMEI. You must call Customer Care, get to Tier-2, and submit a case. You'll need the device phone number, IMEI, and your account pin #. The email response you get in a day or two will say something about carrier selection for an iPad (which is obviously wrong and prompted me to call). You then need to call back and talk to customer care to get the unlock code which is in your case notes. To enter the code, put in a different carrier's SIM, go to the Admin website. Security, SIM security, and then enter the unlock code. It will be an 8 digit numeric code. This unlocked the SIM and enabled me to use my Tmo account as a backup provider. BUT, you do need to manually update the APN for your provider. Not sure if it will save once you add. When you switch SIM's back and forth you will likely need to choose the correct APN each time. Obviously you need to own the device, too. Don't let AT&T tell you its already unlocked (they're not -- just put a different SIM in and you will see). Also don't let them tell you it cannot be unlocked, this is also nonsense. They can be unlocked on AT&T, Telstra, and other carriers. SInce the product is new (Nov 2017) the scripts and notes the tech's have (even Tier 2) don't yet cover this device. Just be persistent !!! All we need now is some new firmware from Netgear/AT&T (PLEASE). A separate thread on this. -Jonathan
AirCard 770s no battery error
Intermittently my AirCard 770s displays a no battery error. Removing the battery resets the AirCard and the AirCard works ok for 15 minutes then displays the no battery error again. The battery is fully charged. Is the battery the problem or is the AirCard causing this?
