NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
AC1750 - Genie Parental Control Fails Checking Firmware, OpenDDS working. Wifi Not, Cannot Disable
Hi, Scan topics and have not found solution. AC1750 and Genie Issue, Win10 Pro, Enabled Parental Controls, created OpenDNS and appears all appeared well execept WIFI devices not accessing internet. WIFI devices have connection reported by AC1750 console and Genie. Genie version is 2.4.54, AC1750 is V1.0.1.38_1.0.25 So Trying to reset, undo, DNS via AC1750 Web console. Won't allow modifications without disabling Parental Controls. VIA Genie, appears all menu selections working EXPECT depressing Parental Controls results in failed Checking Router Firwmare, check internet connection.... Thus cannot get past this to disable Parental Controls to reset dns settings to get back to orignal configureation before I let the "genie out of the bottle" Cannot change AC1750 DNS settings to undo OpenDNS settings. Don't want to reset AC1750 due to rules, vpn, vlan settings. So 0) Symantec Endpoint firewall disabled. 1) Ethernet Connections working fine with OpenDNS filtering. 2) Genie will not get past detecting router via Parantel Controls. 3) Wifi Not connecting to internet or to AC1750 web console. WiFi Adapter DNS = 208.67.222.222 , 208.67.220.220 4) Web connection to AC1750 shows all PC and Wireless connections active 5) Netgear Genie Shows Network Connections, Wifi connections, router firmware vesion. 6) Genie > Router Settings > returns V1.0.1.36 as expected. Ideas?C7000 Nighthawk Parental Control not working by specific device
I have the C7000 Comcast cable modem router and have the genie app installed on my mac and iphone 6plus. I can set the global parental control for any user through opendns but I am not able to set configure device specific web content filtering from the network map in the genie app. The app shows the device is configured to high to block video sharing but I'm still able to get to youtube and espn. Anyone solve this?Can I disable parental control directly thru routerlogin because genie has an error on opendns?
Can i disable parental control if i log directly to the router using routerlogin? I always get an error when using Genie. I need to disable parental control to be able to update my DNS to fix another issue, access to some sites. Really hope to hear from the community soonest. Thanks,Desktop Application Netgeargenie will not except any password attempts
I can access my router through the browswer no problem!!! My modem was replaced due to faulty previous one. When I launch the Desktop Appliacation Netgear Genie no password will work. I have tried an previouse parental control password ... no good Tried default and no good Tried the one on the router ... no good I have searched the hard drive trying to find where password might live to no avail. I have a teenager in the house and trying to limit access and access times .... Nothing works and the browser version does not give me parental control rights. Dan